Enforcement Help

PhoneticHail302 · May 23, 2018

Hello,

I was refered here by the xbox support team to have my account reviewed. My account was banned and then the decision was overturned but I am still unable to log into my accounts. The support team says it still shows as if the enforcement
team is reviewing the case.

They have seen the screenshots and agree that the ban has been lifted. The gamertag is
Never Seen34.

Please look into why I am unable to log into my accounts. I had to make a new account to make a post on the forums.

Thanks,

:)

Munkey Boy · May 23, 2018

Xbox One reputation system is built to make trolls play with trolls

Have you seen the "Enforcement United" programme too? Community moderators, whose reviews presumably carry more weight than your average member.

Take Action and Improve the Xbox Live Community - Xbox Wire

kalakola · May 23, 2018

One thing that we're maybe forgetting...

What makes you think they won't have the same level of control? Sony have said they won't enforce it, fair enough. That doesn't mean a publisher won't enforce it.Click to expand...
Click to expand...

Why do you think the xbox one has mandatory checks on games within 24hours and Sony doesn't? It's blatantly obvious Sony won't enforce the same level DRM as the xbox one.

AIex WiIheIm · May 24, 2018

Can I see a screenshot? There is a thing going around lately where people are inspect element to change the words and sending it to support to get unbanned

(I may have also been the one who came up with that idea. and now lots of people are doing it)

PhoneticHail302 · May 25, 2018

here is screenshots showing that the decision was overturned

HAZMAT RADIO · May 25, 2018

No one here in the forums on in Xbox Support can do anything about a ban...It may take some time for it to clear before you can get back online

PhoneticHail302 · May 25, 2018

No one here in the forums on in Xbox Support can do anything about a ban...It may take some time for it to clear before you can get back online
Click to expand...

I was referred here by support so I should be able to get some sort of help. It was on 4/29 when the decision was overturned it should not take almost a month for it to take effect.

Smwutches · May 25, 2018

Support still believes the enforcement team uses the forums, which they haven't for years, but that's why they send people here.

PhoneticHail302 · May 25, 2018

Support still believes the enforcement team uses the forums, which they haven't for years, but that's why they send people here.
Click to expand...

Can you send me in the right direction? Do I need to go back to support again?

I've gone through the ambassadors then to support, then here. I don't know what I need to do

Smwutches · May 25, 2018

If you haven't done so already, try doing a hard reset.

Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox One.

If that doesn't work, try support again.

PhoneticHail302 · Nov 3, 2018

If you haven't done so already, try doing a hard reset.

Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox One.

If that doesn't work, try support again.
Click to expand...

I think I need to go to support again. This affects more than my xbox. It wouldn't let me log in on xbox app on my computer. I couldn't even post on the forums they made me make a new account to post here

Smwutches

If you can't submit a case review, then there's nothing else you can do. Submitting a review is the only way to contact the enforcement team and they are the only ones who handle suspensions/bans.

OK Fowl

Sorry, but no one here on the forums can address issues dealing with enforcement actions.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements

Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

Daft Badger

Why do you have so many of your friends accounts on your console?

Using a secondary account to avoid a suspension on your main account is against the code of conduct.

Sounds like you been issued a temporary console privilege suspension to stop you from doing this.

This can't be appealed & means any account on your console suffers the same enforcement action you have.

Mistress Sara

Hi There,

Only an enforcement team member can respond to any enforcement actions and they do not use the forums. If they upheld the decision from the case review you submitted you'll have to wait it out.

Keep in mind, if you go onto someone else's console, you don't need to set it as a home console. All your content is available to be used by you on any console connected to the Live servers. More on the home console can be found
here.

brandiesel1

Hi,

Log in with your account at https://enforcement.xbox.com/en-ie and select the tile " how do I" for info on how to submit for a case review.

Enforcement Help