Enforcement Email

✦ ���� ✦ · Feb 7, 2025 at 2:02 AM

So, I just received a one-day suspension that completely bricked my account, and thats fine except for the fact that I never received an email or even a message about it. Not even the enforcement page showed anything. So, I called and spoke to a guy who told me I would receive an email after my suspension was lifted. Well, its now lifted, and I still havent gotten one. I called back, and the same exact guy picked up same mic issue he had before. I said, Hey, I was told Id get an email about my suspension once it was lifted when I called yesterday. He straight-up refused to give me an answer and just directed me to the terms and conditions, telling me to just read the terms. Like, what did I even do?

:)

Ricardo Lechuga

Hi gangbeasts929! My name is Ricardo an independent advisor ready to help you with this situation!

Case review will be the only way to contact enforcement, Xbox support can't help you on any enforcement action, they don't have access to the enforcement information, they can't even see the reason

Once you submit a case review, depending on the reason for the enforcement action, it could take some time for you to get a reply, but for sure you will get one

Smwutches

They don't always send emails about suspensions. You'd want to check the enforcement site to see if there is any information there. https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

gangbeasts929

do they read there email they send you after getting either "Not Approved" or "Approved" and the email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Никитка

Hi,

An enforcement action, like a suspension or a ban, is primarily handled by the Xbox Live Policy and Enforcement Team. They are comprised of Xbox Live professionals dedicated to the preservation and promotion of a safe, secure, and enjoyable experience for
all Xbox Live platforms and community members.

To interact directly with them, you may submit a case review that can help you gain a better understanding of the enforcement and why action was taken. Click this

link for more information.

Feel free to visit the Xbox Live Enforcement
page for more information. Looking forward for your account's status to be sorted out properly.

Should you need further assistance, feel free to get back to us anytime.

Hello. Recently,i was banned from uploading my game-clips from Upload Studio. And i know that this suspension was a 100% mistake from Xbox Enforcement team side. I want to know exactly why i was permanently banned fron uploading my game-clips to the Xbox
Live network. And i also need you to unban me,because you've made a mistake.

Thanks!

Paul Bab

Hi,

An enforcement action, like a suspension or a ban, is primarily handled by the Xbox Live Policy and Enforcement Team. They are comprised of Xbox Live professionals dedicated to the preservation and promotion of a safe, secure, and enjoyable experience for
all Xbox Live platforms and community members.

To interact directly with them, you may submit a case review that can help you gain a better understanding of the enforcement and why action was taken. Click this

link for more information.

Feel free to visit the Xbox Live Enforcement
page for more information. Looking forward for your account's status to be sorted out properly.

Should you need further assistance, feel free to get back to us anytime.

Enforcement Email