Enforcement and suspension

Discus and support Enforcement and suspension in XBoX on Consoles to solve the problem; [img] [img] so I was givin a suspension on the 15/09/2017 and it said it was ending on the 30/09/2017 I've logged into my Xbox today and all the... Discussion in 'XBoX on Consoles' started by I VANATOR I, Oct 1, 2017.

  1. I VANATOR I
    I VANATOR I Guest

    Enforcement and suspension


    Enforcement and suspension [​IMG]

    Enforcement and suspension [​IMG]

    so I was givin a suspension on the 15/09/2017 and it said it was ending on the 30/09/2017 I've logged into my Xbox today and all the suspension effects are still in place I spoke to a lad from Xbox support live chat he says the suspension doesn't end till
    the 24/12/2017 he said how ever if I go on the enforcement page it says all my suspensions have ended so I can't submit a review or contact them to find out why the effects are still in place. I'll try include the photos here to I'm lost and dunno what to
    do

    :)
     
    I VANATOR I, Oct 1, 2017
    #1
  2. SpiritedSaint
    SpiritedSaint Guest
    I'm out of case reviews, I need to post another one.

    I want to post an honest case review on the Xbox Enforcement website to label my cause for my suspension
     
    SpiritedSaint, Oct 1, 2017
    #2
  3. Kirsty
    Kirsty Guest
    Meaningless Suspension

    Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.
     
    Kirsty, Oct 1, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Enforcement and suspension

    Hey there,

    The Enforcement teams don't use the forums at all and they only communicate through a
    Case Review. Some enforcement actions including, but not limited to 24 Hour communications suspensions and Console Suspensions are not reviewable. You can find more information
    in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
    Code of Conduct or
    Microsoft Services Agreement has happened.

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently. It's possible the suspension
    on your account is not listed on the enforcement website, but was communicated to you via email instead.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Oct 4, 2017
    #4
  5. Arminator Win User

    Contact for talk about an enforcement

    The only way to contact the enforcement team about your suspension is to use the Case Review on https://enforcement.xbox.com

    This makes sure that the comment you have about your suspension is properly matched to the suspension in the enforcement database, and that the team member from the Enforcement team can immediately see the history of the suspension with the evidence that
    led to that suspension.

    There is no other way to contact the enforcement team.
  6. Smwutches Win User

    Need a little help here

    By the time the enforcement team responds to the thread, the suspension will be over. Suspensions are lifted at approximately the same time of day that they were enforced. So it just depends on when the enforcement team issued the suspension. No one here
    will be able to tell you when that was.
  7. Mistress Sara Win User

    how do I submit a case review for a false suspension

    Hi there,

    If the suspension qualifies for a case review, you would find the option to submit a case review by going to your enforcement history - https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

    Unfortunately, not all suspensions qualify for a case review. If the suspension doesn't qualify, you will have to wait out the suspension as the Enforcement Team does not use the forums. Keep in mind support, as well as forum users are unable to assist with suspensions.
  8. Smwutches Win User

    I've been com banned for a week for saying "gg".

    I can't speculate on that. You'll have to wait for the suspension to show on the enforcement site to see the reason the enforcement team issued the suspension.
  9. ngocphi Win User

    Invisible suspension ?

    are you sure it says code of conduct suspension or an update your payment method suspension completely different things

    Payment method suspensions won't show on enforcement site

    Enforcement suspensions could also be an console suspensions which means you need to check every account on the console to see if which one of those incured the suspension via the enforcement site

    Should be noted extension suspensions that were added during a previous suspension will not show up and youd have to call support to see if there is one
Thema:

Enforcement and suspension

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