Enforcement Actions .

I've just received two e-mails saying that I've been suspended for uploading two captions not allowed and that they've been deleted. I still can see all the captions I've uploaded and in MY opinion there is nothing wrong with them, they are some screens
taken from Shadow of The Tomb Raider, no blood, no nudes, no fight, what's wrong with them? a dead enemy on the floor? it's a Tomb Raider Game, or maybe I should say IT IS A GAME. Of course I get no option to know which are the deleted pictures and a reason
for deleting them and suspending my account so it's perfect. The only other time I've got suspended in more than 13 years using Xbox I got it for a caption of Assassin's Creed Origins where there was a naked STATUE, art not nudity but ok and I got banned for
several days.

Someone should review the rules and prohibitions for the content, we are in 2018 not 1018.

I need a solution or at least, an answer and a reason for banning my captions and my account. These are the screens I've uploaded I would appreciate to be told what is wrong with them and which ones are causing this suspension.

https://twitter.com//status/1049453167568662528

https://twitter.com//status/1049452839624421377

https://twitter.com//status/1049452526473539584

https://twitter.com//status/1049452304091496448

https://twitter.com//status/1049451972229820416

:)

 

Enforcement action

An email would of been sent to the address linked to the suspended account telling you the reason & the length of the enforcement action or you can check on the enforcement site
https://enforcement.xbox.com/en-GB where you can also file for a case review if eligible.

The enforcement team do not use the forums so no one here or on phone/chat support can tell you the reason.

 

Enforcement action

how can I find out why my son had enforcement action against him, he doesn't know?!

 

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com The enforcement team does not use the forums.

 

Thanks. I did it before I came here to expose my problem. There I got no option to know what captions were deleted and why or what to do to solve the problem. As the first time I got no options just wait and accept in silence a punishment I don't think
I deserved. Nothing to do. Thanks for your answer I guess.

 

check http://enforcement.xbox.com

 

Tanausulord,

Hey buddy I brought up a guidline that might explain a little bit more, I highlighted what I thought might be the issue, but also it depends, if anyone reports your profile as offensive it could also take affect that way as well.

Code of Conduct.

• a. By agreeing to these Terms, you’re agreeing that, when using the Services, you will follow these rules:
  • i. Don’t do anything illegal.
  • ii. Don’t engage in any activity that exploits, harms, or threatens to harm children.
  • iii. Don’t send spam. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), or instant messages.
  • iv. Don’t publicly display or use the Services to share inappropriate content or material (involving, for example, nudity, ****, pornography, offensive language, graphic violence, or criminal activity).
  • v. Don’t engage in activity that is fraudulent, false or misleading (e.g., asking for money under false pretenses, impersonating someone else, manipulating the Services to increase play count, or affect rankings, ratings, or comments).
  • vi. Don’t circumvent any restrictions on access to or availability of the Services.
  • vii. Don’t engage in activity that is harmful to you, the Services, or others (e.g., transmitting viruses, stalking, posting terrorist content, communicating hate speech, or advocating violence against others).
  • viii. Don’t infringe upon the rights of others (e.g., unauthorized sharing of copyrighted music or other copyrighted material, resale or other distribution of Bing maps, or photographs).
  • ix. Don’t engage in activity that violates the privacy of others.
  • x. Don’t help others break these rules.
• b. Enforcement. If you violate these Terms, we may stop providing Services to you or we may close your Microsoft account. We may also block delivery of a communication (like email, file sharing or instant message) to or from the Services
  in an effort to enforce these Terms or we may remove or refuse to publish Your Content for any reason. When investigating alleged violations of these Terms, Microsoft reserves the right to review Your Content in order to resolve the issue. However, we cannot
  monitor the entire Services and make no attempt to do so.
• c. Application to Xbox Services. Click
  here for more information about how this Code of Conduct applies to Xbox Live, Games for Windows Live and Microsoft Studios games, applications, services and content provided by Microsoft. Violation of the Code of Conduct
  through Xbox Services (defined in section 14(a)(i)) may result in suspensions or bans from participation in Xbox Services, including forfeiture of content licenses, Xbox Gold Membership time, and Microsoft account balances associated with the account.
  

 

Hi, thanks. Do you think that might be the problem? The game has a Photo Mode to share pictures and that's what I did, it would be absurd that someone reported a picture that has no offensive content and which sharing is allowed by the own creators of the
game/content. Anyways, I still see the pictures uploaded and I tried and I can use every function of my console and account... I wonder if I got suspended before checking if there were reasons for that and after checking it I got my privileges back....

I don't know, I understand nothing but as far as I can use every function of my consoles and account... I guess it is ok and the post can be closed... until I get another ban/suspension for no reason, of course xDDD