Ending a subscription

Keep in MIND that if you stacked your years to get the free upgrade for 3 years DONT cancel as you would forfeit the prepaid time

This refunds the amount you paid for the 1month not thr upgraded 3 years

Just turn off autorenewal and let it run out

Hi Charlie Geritz.

If you are referring to Gold or Game Pass subscription, logon to Services & subscriptions and choose
Manage > Cancel subscription on the item your want to cancel.

If you are having issues accessing the page, try clearing the browser cache or use Microsoft Edge browser.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Check if you see it here? https://account.microsoft.com/billing/orders/
If you do, you can click on Manage and Cancel.

If you don't, kindly reach out to Minecraft support for assistance on this issue https://help.minecraft.net/hc/en-us/requests/new

They said to contact microsoft xbox but i cant becuase when i request a call it says sorry something went wrong at our end

If you can't find out the account where the charges are coming from, you'll need to contact your bank to block it and request a charge back.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Check if you see it here? https://account.microsoft.com/billing/orders/

If you do, you can click on Manage and Cancel.

If you don't, kindly reach out to Minecraft support for assistance on this issue https://help.minecraft.net/hc/en-us/requests/new