Encountered problem while purchasing digitally

Discus and support Encountered problem while purchasing digitally in XBoX on Consoles to solve the problem; Hi, Got the error "we can't process your purchase" when trying to buy something on the xbox store page. Credit card is ok on my end. Looking for any... Discussion in 'XBoX on Consoles' started by Sevensnakes90, Dec 2, 2016.

  1. Sevensnakes90
    Sevensnakes90 Guest

    Encountered problem while purchasing digitally


    Hi,

    Got the error "we can't process your purchase" when trying to buy something on the xbox store page.

    Credit card is ok on my end. Looking for any solutions to this.

    Thanks.

    :)
     
    Sevensnakes90, Dec 2, 2016
    #1
  2. miccolol
    miccolol Guest
    Problem with Blue-Ray app

    Hey guys, I was wondering if anyone has encountered a problem with playing their 4K UHD disks on the Xbox One X.

    At first, my Xbox was playing each disk just fine, but in the past week, not one has worked. Every time I load a 4K movie, the system launches the blu Ray app, but after a while I get an error message saying that the app is taking too long to load.

    I deleted the app and tried downloading it again, but the same problem persists. At least the games work, but I’d rather not purchase an additional 4K player (funds are a bit tight at the moment), especially since the X has worked in the beginning.

    Has anyone encountered this problem before? Any suggestions?

    Thanks in advance for the help.


    Sent from my iPhone using Tapatalk
     
    miccolol, Dec 2, 2016
    #2
  3. HardlyCapable13
    HardlyCapable13 Guest
    Anyone else having regrets? Feeling ignored? I am. (truth sorry, read before you judge)

    Only regret I have is purchasing NFS: Rivals digitally.
     
    HardlyCapable13, Dec 2, 2016
    #3
  4. Reactor Leak SF Win User

    No one will help me get this game running.

    So the first question i have is whetter or not this was a physical disc purchase or digital purchase?

    if its a digital one, i would suggest a reinstall of the entire game.

    I took a look to see if this problem has been encountered before and so far only issue ive seen is a 360 not having an official hard drive so doesnt really pertain to your problem much. Although i would make sure everything on your console is updated
  5. iLuvGunsAndRock Win User

    Encountering problem 8C15000C while adding Microsoft Points.

    Hey there bud!



    Okay, the error code you are encountering 8C15000C means that you have entered an incorrect billing address, Zip Code, or postal code that doesn’t match the billing address or code
    used by your credit card company. Be certain you’ve entered the billing address and Zip Code or postal code for your Xbox LIVE or Zune account that matches the billing address and code used by your credit card company. To change the billing address for your
    Xbox LIVE or Zune account, see
    Change your Xbox LIVE account information    .



    On top of that, see
    Xbox LIVE credit card error codes     to troubleshoot common credit card problems.



    Let us know how it goes, and post back.

    Hope this helps!

    :)
  6. {Parity} Win User

    problema em comprar vbucks no fornite (Problem in buying vbucks in supplied)

    There was a problem with purchase and content for a while.
    For any refunds you will need to contact support directly for assistance.
    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  7. Chalcraft Win User

    Can't Submit Player Review

    This is still a problem and I have encountered it several times recently while playing Wirks of Tanks.
  8. Smwutches Win User

    game download region - Midnight club

    The game was delisted a while ago. It's no longer available for purchase digitally.
Thema:

Encountered problem while purchasing digitally

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