Email Recovery

Discus and support Email Recovery in XBoX on Consoles to solve the problem; I recently made a new Xbox account. I have forgotten to keep note of the details and have now forgotten all the details without this I can't submit an... Discussion in 'XBoX on Consoles' started by Tom5798OnXbox, Apr 2, 2021.

  1. Email Recovery


    I recently made a new Xbox account. I have forgotten to keep note of the details and have now forgotten all the details without this I can't submit an account recovery form and cannot get my account back. On this account, I have a subscription with recurring billing which I can't disable so I will be charged monthly for something I cannot use. Can you please suggest a way for me to get the account back or to end the subscription?

    :)
     
    Tom5798OnXbox, Apr 2, 2021
    #1
  2. Tanya [EAW] Win User

    email recovery

    Hello,

    Thank you for posting your question to this forum.

    From your description, I understand your email account was accidentally deleted. Just to be clear, was the email account closed or deleted? If it was closed, you have up to 60 days to reopen the account. If this is the case, you can simply try signing into the Microsoft account to reopen. If the email account was deleted or the email alias was removed, unfortunateley you will not be able to recover the account as deleted Microsoft accounts are not able to be undeleted or recreated. You can learn more about this here: Reopen your Microsoft account - Microsoft Support

    Feel free to respond back to this post if have further questions.

    Best regards,
  3. TheQwertyDude Win User

    Email Recovery

    yes, the username is Death1586
  4. Vinny #1 Win User

    Email Recovery

    Did you provide the important information that is linked to this account? Like for example email address, phone number, or username.
  5. TheQwertyDude Win User

    Email Recovery

    I've already tried that and it didn't work, sadly.
  6. Vinny #1 Win User

    Email Recovery

Thema:

Email Recovery

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