Email re preoder Mafia III deluxe download

Discus and support Email re preoder Mafia III deluxe download in XBoX Games and Apps to solve the problem; Hi I dont know if anyone can help? I have received an email to say the the preoder I made on the 22/8/16 for Mafia III will be available from 7th... Discussion in 'XBoX Games and Apps' started by Stim Reflex, Sep 23, 2016.

  1. Stim Reflex
    Stim Reflex Guest

    Email re preoder Mafia III deluxe download


    Hi I dont know if anyone can help?

    I have received an email to say the the preoder I made on the 22/8/16 for Mafia III will be available from 7th October

    I have not pre ordered this and it is not in my purchase or order history. I have not had a preoder email from 22nd August either!

    if i search for it in xbox live - it is still available for preorder.

    I have tried calling microsoft but as it was 2100 they cut me off!

    Has anyone else recieved this email ? Is it a scam?

    Thanks

    :)
     
    Stim Reflex, Sep 23, 2016
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Sep 23, 2016
    #2
  3. bear489
    bear489 Guest
    Not Earning MyCredits

    I've been buying games and earning credits and increasing my star ranking just fine since I signed up. This past month I've bought over $300 worth of games and just earning my star rank but I'm not receiving any credits. I should be receiving 8% back with
    each purchase but the only thing I have is 250 credits from taking the monthly survey.

    here are the games I got either from xbox.com or from the xbox one:

    Forza Horizon 3 VIP

    Forza Horizon 3 Blizzard Mountain

    Forza Horizon 3 Treasure Map

    Sniper Elite 4 Digital Deluxe Edition

    Mafia III – Family Kick-Back

    Mafia III Deluxe Edition

    Zombie Army Trilogy

    RESIDENT EVIL 7 biohazard Deluxe Edition

    Dangerous Golf

    The Peanuts® Movie: Snoopy's Grand Adventure

    Far Cry 4 Season Pass

    Resident Evil Super Bundle

    Just Dance 2017®

    WATCH_DOGS™ Season Pass

    Mass Effect™: Andromeda Deluxe Edition

    Nba 2K17
     
    bear489, Sep 23, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Email re preoder Mafia III deluxe download

    Hey, Stim Reflex! Sorry to see any confusion around this. Can you please send me a screenshot of the email with the email address it's from to my private messages? You will need to upload the image to a file sharing site of your choice. You can send a private
    message to me by clicking the envelope at the bottom of my post.

    We'll be able to start from there to determine what's happening. Thanks!
     
    Misses Quinzel, Sep 26, 2016
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey, Stim Reflex! Thanks a bunch for the screenshot. That helped me dig into this a bit more.

    First, I can confirm that the email isn't a scam. It's an official Microsoft email that was sent in error. As long as you have not pre-ordered Mafia III, then you will not be charged. If you want to confirm that on your account, you can look at both

    Mafia III Deluxe Edition     and
    Mafia III    ; if both of these say you need to purchase, you will not be charged.

    However, if you DO get charged, you will want to reach out to the
    phone team     for further assistance. They should be able to process the refund, or find out where the charge was made. You shouldn't run into any issues with this, though.

    Thanks a bunch for bringing this up to us, and happy to help you confirm that your information is safe. Please do let me know if you have further questions or concerns. Email re preoder Mafia III deluxe download :)
     
    Misses Quinzel, Nov 2, 2018
    #5
  6. Misses Quinzel Win User

    Email re preoder Mafia III deluxe download

    Hey, Stim Reflex! Sorry to see any confusion around this. Can you please send me a screenshot of the email with the email address it's from to my private messages? You will need to upload the image to a file sharing site of your choice. You can send a private
    message to me by clicking the envelope at the bottom of my post.

    We'll be able to start from there to determine what's happening. Thanks!
  7. Misses Quinzel Win User

    Email re preoder Mafia III deluxe download

    Hey, Stim Reflex! Thanks a bunch for the screenshot. That helped me dig into this a bit more.

    First, I can confirm that the email isn't a scam. It's an official Microsoft email that was sent in error. As long as you have not pre-ordered Mafia III, then you will not be charged. If you want to confirm that on your account, you can look at both

    Mafia III Deluxe Edition     and
    Mafia III    ; if both of these say you need to purchase, you will not be charged.

    However, if you DO get charged, you will want to reach out to the
    phone team     for further assistance. They should be able to process the refund, or find out where the charge was made. You shouldn't run into any issues with this, though.

    Thanks a bunch for bringing this up to us, and happy to help you confirm that your information is safe. Please do let me know if you have further questions or concerns. :)
  8. M3tal Daz3 Win User

    Mafia 3 digital pre-order bonus

  9. SoilingEmu5722 Win User

    Mafia 3 pre-order

    Same here, bought the Mafia III Pre-order Bundle.

    Wont show up in "Ready to Install" (like the most Games i pre-ordered.)

    I thought its Pre-download ? Different Versions ?
  10. Miss Bijoux Win User

    Redeem Code

    Hey askKeLLs -

    Definitely check out Smwutches' post above and be sure to answer her questions.

    Additionally, I'm not aware of any promotion that provides Gears of War 3 or Gears of War Judgment for pre-ordering Mafia III. Mafia III comes with the Bayou Gator and Male/Female Lincoln Clay Avatar outfits.
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Email re preoder Mafia III deluxe download

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