Email Password been changed

Ashton922 · Oct 10, 2020

Hi,

Some info before continuing.

Cousin: Plays the Xbox

3rd Party: Created/used their email on the account.

3rd Party has recently changed their password for the email account, this logging out "Cousin" who played the xbox.

Is there a way to get this accounts information changed/recovered/deleted?

3rd party is currently being investigated by the police for fraud and i dont want them potentially using billing information linked to this account.

I am able to provide the email/username involved. However, I am unable to use the "call back" feature as I cannot physically login to the account in question.

Any help/advice is appreciated.

Thanks

:)

GMS1stLDYCannon

Sorry being as though this is a third party nothing you can really do about it. Account was setup under their info so they have control over the account. In the future please use all of your own infomation to start an account. Its free to get an email
address.

khizar hasan1

I have filled the recovery form my alternate email wasn't changed my Gmail has been recovered

But I the password isint changing its still sends the password recovery to the hackers email

thedtb

Did you received an email that confirms the password has been changed?

Malacath

Have you been giving your email and password out to game share?

If so then the person you gave them too has been changing home consoles.

Now you've run out.

Seriously be careful who you share your email and password with. The person you shared with only has to change your password to lock you out your account.

You might want to change your password too.

kyle_m4496

Hi! Your password or email may have been compromised, I would recommend changing the password to your Microsoft account and email account. Remember to use a password that you haven't used for any other accounts.

Email Password been changed