Email linked to account no longer exist

xFatalAngelx308 · Jun 18, 2014

Well the title says it all. The email linked to my account no longer exist. I know about all the security proofs, but the thing is, all of that requires you to be logged in. I just need a way to change the email.

:)

Mister Ohnaka · Jun 18, 2014

Email account no longer exists!

Hi Flea,

Here is the
Phone Support number. : )

Howard7x · Jun 18, 2014

Email account no longer exists!

Still no contact :-( Still unable to access my account. Not good.

TrippIE · Jun 18, 2014

go here ->
account.live.com/summarypage.aspx click on aliases, verify yourself, add alias, verify it if you use an existing email, make as primary, remove old email.

TrippIE

go here ->
account.live.com/summarypage.aspx click on aliases, verify yourself, add alias, verify it if you use an existing email, make as primary, remove old email.

RED DEMON 252

Im having the same issue my old email was a hotmail email but hotmail no longer exists and is still linked to my EA account

SammyVS

I'm Samy an independent advisor

It looks like your account is linked to the email you say no longer exists. How exactly did you change your account email?

Courtney Todd

Hi Thomas L, my name is Courtney and I would be happy to help.

I am very sorry that you are experiencing this problem. I believe that the only option you have to recover access to your account is through the recovery form which you can access through the following link.

Form: https://account.live.com/acsr

Please note that this is a Microsoft public forum where we are gamers like you who help other gamers with basic problems, this means we are not Microsoft employees. Having said this, I also want to mention that Support cannot or is not authorized to help with these types of cases since the only option is through the form.

There, you will have to fill out some information that is required to verify if you are the owner of the account. I went through a similar situation a couple of months ago, and I can attest that the form helped me regain access to my account. If you want to talk to Support to get a little more information, you can do so by accessing this link.

Support: https://support.xbox.com/contact-us/

I hope you understand, have a Merry Christmas and good luck.

Best regards,
Courtney.

Howard7x-4CA773FE-F4

Thanks Mister..... this is Flea here. im back into my account. Finally got the emails to reset today. Great stuff.

Removed my old email and now have to wait 30 DAYS!!!! before I can do/view anything else in my account (but I still have access so im ok and back online). Microsoft are nuts about security. Really, id say to anyone, make sure you go into your account and
add another Alias email address and your phone number so you can reset that way if needs be. Thanks everyone for your help. Be great if this or one of these exact same threads were sticky... seems like there alot of us having the same problem and running round
in circles trying to sort it.

Email linked to account no longer exist