Email issues

Discus and support Email issues in XBoX on Windows to solve the problem; Hi everyone, I was wondering if any of you have had this problem, or know of a fix. My parents are getting my Emails about my Microsoft and Xbox... Discussion in 'XBoX on Windows' started by ethanlevan, Jul 11, 2022.

  1. ethanlevan
    ethanlevan Guest

    Email issues


    Hi everyone, I was wondering if any of you have had this problem, or know of a fix. My parents are getting my Emails about my Microsoft and Xbox account such as purchases, newsletter, etc. They made my account when I was younger but since then I’ve changed my primary email to my own. When I go to my account info settings it says that my own personal emails are the only emails listed, not my parents anywhere. Yet they still get emails regularly. I have tried contacting support and all they have done is walked me through deleting their email off my account (which doesn’t even appear for me anywhere) what should I do? Anyone know a fix?

    :)
     
    ethanlevan, Jul 11, 2022
    #1
  2. XBLRewards8 Win User

    Email issues

    Hello cpt Coffee64532,

    We use the billing email for your account to send emails. You can change this information by going to the commerce page at (https://account.microsoft.com/), selecting "Edit your billing info", and then changing
    your billing email from that screen.
  3. Smwutches Win User

    Email issues.

    There is no way to merge accounts and nothing canbe tranaferred between accounts. If the old account had the console set as its Home, the games would be shared with the new account.
  4. Miss Kleo Win User

    Email Issues

    Hey tierranalian! To disassociate that email address from the 'Tierranalin' you'll need to change the Microsoft Account email tied to it. You should be able to do this by signing into that gamertag 'Tierranalin' on your console and changing it to a brand
    new Microsoft Account email. That will free up the email to associate it with your 'tierranalian' gamertag! Let us know if these are the steps you were looking for. :)
  5. ethanlevan Win User

    Email issues

    Yes it’s only my own emails. The support person said that they aren’t allowed to remove the email. They never gave a response when I asked why they could not.
  6. Tezzerrific Win User

    Email issues

    create your own account, leave the parents account as set as home console, you get to play all the games then, should have created your won account in the beginning.
Thema:

Email issues

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