Email from Xbox in wrong language

I received it in Portuguese. Links all went to the Portuguese version of the site. All other emails have been in English. Other people on Reddit have mentioned seeing this as well. It does look like an error with the mailing list.

:)

 

Email from Xbox in wrong language

I received my email from Xbox in the wrong language. It was regarding the gold games offered for this month. When I clicked thru, the site was also in that language...never happened before. The pictures were correct and the logo. I have no idea what language
it was...Italian, maybe? When I go to the site directly it is in english. My account language has always been english. Will this continue? Has this happened to anyone else?

 

Email from Xbox in wrong language

Hi,

Thanks for your post. Have you received emails like this one before but in English? This should not continue and could be an error with the internal mailing list. Be sure to check the information on your
account is correct on the
Microsoft Account site.

Let us know how this goes, thanks again.

 

Hey Kwynn we
split this thread in order to cater the responses to better assist everyone!

As suggested by XBF Ezra G we recommend going through the Microsoft Account to
check the information on your account is correct on the Microsoft Account site. Give it a shot and let us know if the issue continues so we can deeper investigate
this issue!

 

Yes - all of my account information is correct.

I was replying to the other thread because OP had asked if anyone else had seen this.

 

Hello there Kwynn!

Sorry to hear you are running into this issue. I see this is the first time this has ever happened, but have you kept running into this? Or was this just recent and you have not received any other emails?

Not too sure why it would send out the email in a different language but I would suggest giving it sometime to see if it was possibly an isolated incident or if it's a continuing issue.

Let us know!