Email for parent account not avaliable

Discus and support Email for parent account not avaliable in XBoX on Consoles to solve the problem; My dad's email for his Microsoft account is no longer valid, and he forgot his password so he cant reset it. There is no other way to sign into the... Discussion in 'XBoX on Consoles' started by Epicly Epic Elf, Jan 2, 2016.

  1. Email for parent account not avaliable


    My dad's email for his Microsoft account is no longer valid, and he forgot his password so he cant reset it. There is no other way to sign into the Xbox through my account because his is listed as my only parent. Is there a way for him to cancel his account
    so that i can log in, or a way for him to change his email without logging in if he doesn't know his password?

    :)
     
    Epicly Epic Elf, Jan 2, 2016
    #1
  2. iG Flux
    iG Flux Guest
    Parents Approval, Terms and Agreements

    I am having trouble resetting the password for the parent email, the links goes to a password reset, but when I place the email for the parent account, it shows it is not a parent email, even though that is the correct email.
     
    iG Flux, Jan 2, 2016
    #2
  3. KrisFarrell
    KrisFarrell Guest
    Need to change my age or create new parent account

    Sorry but that content can not be transfered between accounts. Its just not possible!

    Also you can not delete a parent account. You can shut down the email address, but that does not delete the account. In most cases the parent account is just an email address a password used by parents to give permission to their child to access Xbox Live.

    If you know the email address for the parental permissions follow Vibroplex's instructions, they are the steps to recover a parental email/account.
     
    KrisFarrell, Jan 2, 2016
    #3
  4. Email for parent account not avaliable

    What he'll have to do is contact phone support at 1-800-4MY-XBOX and provide some information that verifies him as the owner of that account. Then they can assist him with access it / provide him with the e-mail..
     
    HyruleBalverine, Jan 3, 2016
    #4
  5. aust1nb123
    aust1nb123 Guest
    Yes there is a way to delete his account. follow these steps to do so:

    1. go to settings

    2. select system

    3. select storage

    4. select hard drive

    5. select gamer profiles

    6. select your dad's gamer-tag

    7. select delete

    8. select "delete profile and contents"

    This will delete all content of the profile and remove the profile from the xbox. If you would like to get the account back, do as what HyrulesBalverine suggested.
     
    aust1nb123, Oct 31, 2018
    #5
  6. HyruleBalverine Win User

    Email for parent account not avaliable

    What he'll have to do is contact phone support at 1-800-4MY-XBOX and provide some information that verifies him as the owner of that account. Then they can assist him with access it / provide him with the e-mail..
  7. aust1nb123 Win User

    Email for parent account not avaliable

    Yes there is a way to delete his account. follow these steps to do so:

    1. go to settings

    2. select system

    3. select storage

    4. select hard drive

    5. select gamer profiles

    6. select your dad's gamer-tag

    7. select delete

    8. select "delete profile and contents"

    This will delete all content of the profile and remove the profile from the xbox. If you would like to get the account back, do as what HyrulesBalverine suggested.
  8. KrisFarrell Win User

    Need to change my age or create new parent account

    Sorry but that content can not be transfered between accounts. Its just not possible!

    Also you can not delete a parent account. You can shut down the email address, but that does not delete the account. In most cases the parent account is just an email address a password used by parents to give permission to their child to access Xbox Live.

    If you know the email address for the parental permissions follow Vibroplex's instructions, they are the steps to recover a parental email/account.
  9. ngocphi Win User

    Account family adult parent change

    It is easy

    First goto accounts.microsoft.com and sign in with the parental email

    Goto manage child accounts

    Then remove the said child account email

    Then signin on the child account then assign an new parental email
  10. RetroHALOAGENT Win User

    Change parental email

    This is not parental email for xbox live, thats the microsoft account. I want to be able to edit the parental email on my xbox live account, not microsoft account
Thema:

Email for parent account not avaliable

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