Email and billing/payments

Your payment info will remain the same unless you change it. You're only changing the primary email associated with the account nothing else.

Hi There,

You can use this link to update your billing info and remove and add your PayPal info to your proper email.

Link: https://beta.support.xbox.com/help/...es/manage-payment-options-and-billing-address

Hey there!

Thanks for the support message.

You will actually need to change your contact email address. To do this, go to
http://account.microsoft.com/ and sign into your account; go to "Payment & Billing>Billing info>Edit Billing profile. Change the email there to an email you want to receive notifications to.

Cheers!

Support does not have an email. Just click "Payment & Billing" at the top of the page, then choose "Payment options". Then you should see a link that says "Add payment option". Follow that link and add the information it asks for.

Generally when you have a payment issue, your sent an email telling you that your payment didn't go through or an email requesting that you update your payment information. According to the forums Error: 8382025C means that your paypal account is not supported.

support.xbox.com/.../use-paypal

There's the paypal and billing link. Perhaps something on there can be of further help?

Also it wouldn't hurt to contact paypal in case there is an issue on their end.

Thanks! Good Luck!