Email address

Try doing a password recovery using your email address and see what happens.

Hi,

You'll want to read the information listed here in order to make the e-mail change from
one gamertag to another. If the e-mail that you wish to change it to has a Xbox LIVE account already associated with it, then you'd need to move that e-mail before you're able to make use of that e-mail on another account. This is because only 1 e-mail address
can be associated with 1 gamertag/account.

Greetings, Johnny! It sounds like you need to change your Windows LIVE ID. Is that correct? Here are the steps to do this on your console:

support.xbox.com/.../manage-live-id



Give it a shot and let us know if that helps!

Hi Johnny,

I'm not sure exactly what your question is. It sounds like you want to change you Windows Live ID. You should be able to go to www.live.com. Select your name in the upper right corner and go to "account". From there you should see the option to "change
live ID". Then check out
support.xbox.com/.../change-xbox-live-account-info, if you have any questions with Xbox and Live ID.

I hope this helps

Another good forum is via https://www.reddit.com/r/xbox/ and also the Insiders program. You can still use General Release (GR) builds and have access
to the Insider suggestion and comment forums.

We appreciate all the good ideas and support! Thank you!