Email address associated with gamer tag

vphillips · Feb 4, 2015

Years ago when I purchased and Xbox 360 for my son, my email address was used to create his gamertag as he was too young to have an email address at the time. Flash forward a decade and my son now has his own accounts. Unfortunately I still have this gamertag
associated with my email address. How do I break this association?

:)

Dockings · Feb 4, 2015

So, how many of you are 10 year Xbox Live gamers?

I started with the xboxlive beta with the headset and MotoGP disk, but I currently have a new different gamer tag due to my associated Hotmail account going inactive, due to not logging into email, and thus preventing me from renewing the live account. I had to create a new account while I went through the steps of recovery for the Hotmail address. Once recovered, I simply stayed with my new gamer tag... Now associated with the old Hotmail account. :-(

steeledwand7664 · Feb 4, 2015

Accidentally created a second gamer tag on same email as first

first of all you can not have 2 different gamer tags on one email address so there must be a different email address associated with the original gamer tag your best bet would be to contact xbox support at support.xbox.com/contact-us and give them your gamer
tag and if they can verify your account they can give you the email address associated with your original gamer tag

Mark Sherwood · Feb 4, 2015

Hey there Khonz

Please see the below page. It will explain how to move a gamertag to a new Microsoft Account (email address) in very easy to understand steps.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

I hope this helps.

Many thanks,

Cloud

steeledwand7664

first of all you can not have 2 different gamer tags on one email address so there must be a different email address associated with the original gamer tag your best bet would be to contact xbox support at support.xbox.com/contact-us and give them your gamer
tag and if they can verify your account they can give you the email address associated with your original gamer tag

WoodRat1969

It only shows the gamer tag . Not the email address associated with the account.

Mark Sherwood

Hey there Khonz

Please see the below page. It will explain how to move a gamertag to a new Microsoft Account (email address) in very easy to understand steps.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

I hope this helps.

Many thanks,

Cloud

steeledwand7664

no one else can have the same gamer tag as you so there is no way for them to have suspended someone else with the same gamer tag.

you may want to double check the email address that is associated with your gamer tag that is the email address that they would have sent the email to.

if you are on a xbox one you can check what email is associated with your account by signing into the account and going to settings and under the account tab and go to sign in security and passkey and it will tell you there what email is associated with
that particular gamertag.

SSondag

If you are seeing a different gamer tag that you normally use, first indication is that you are using the wrong email address that is associated with your gamer tag.

Email address associated with gamer tag