Email account deleted

Discus and support Email account deleted in XBoX on Consoles to solve the problem; Hi, I had an account on my xbox1. But unfortunately, I ask to close my email address (because of harassment) without thinking about the link between... Discussion in 'XBoX on Consoles' started by CuboidalAsp6106, Jul 31, 2017.

  1. CuboidalAsp6106
    CuboidalAsp6106 Guest

    Email account deleted


    Hi,

    I had an account on my xbox1.

    But unfortunately, I ask to close my email address (because of harassment) without thinking about the link between my email and my X1.

    Now, it's too late to cancel. (more than 6 month)

    Because I'll be sad if I lose my games and saving data. I'd like to know if Is it possible to edit to link my gamertag to a new email address without possibility to access to my old email ?

    Thanks a lot for your time and answer.

    :)
     
    CuboidalAsp6106, Jul 31, 2017
    #1
  2. sillylucy
    sillylucy Guest
    Live account email

    Have you got this resolved? My sister just got an Android and is having a similar issue. We wrote on the tech support forums and are just waiting for a response. I guess I'll give Live a call tomorrow if I can't figure it out soon. We both use my sister's free account so we are having the same problem. So frustrating.
     
    sillylucy, Jul 31, 2017
    #2
  3. GT_614
    GT_614 Guest
    Live account email

    All

    I've had a live account for years now but when I set it up I used my gmail email. I also have an local free profile for my wife that I set it up using my Live.com email account. My wife's account doesn't have a Live gold pass so it's just a free local account. Recently I signed up for a xbox Live Music pass about a month ago and I've been enjoying it so far (gmail account)....so to the Issue.
    I just got a new Windows phone. All sync'd up and working with my live email account. My music pass though is not showing up for my Live account so I can't sync up my playlist and such. There is also no option to "log in" to your music pass as it uses the account the phone is already setup with which is my Live account.

    So how do I switch my music pass to be associated to my Live account? I've been trying for hours to just delete my Wife's free profile account so I can remove my Live email association but I can't figure out how. I do know that I'll have to change my XboxLive account name which is cool with me. But when I try to switch my account over it says My email that I want to use is already in used by a Xbox profile (Yeah, my wifes').
     
    GT_614, Jul 31, 2017
    #3
  4. SLB4EVERPT Win User

    XBOX Live - email linked to a GamerTag deleted

    If you deleted your email account (Microsoft Account), the xbox account is deleted as well.

    If you deleted the email at less than one month you will be able to cancel the delete request that you made, if not, you cannot recover the xbox live account associated.
  5. Njal the Blue Win User

    Account Profiles

    It isn't possible to transfer accounts. You can change the email address, there are risks that by deleting the existing email address, it will delete your account.
  6. onyxishere Win User

    Deleted account and no email or password

    Sorry to hear it. This is one of the issues with creating fake accounts.

    What you can do though is give phone support a call and so long as you can answer some account specific questions they can give you the email address. From there you may be able to change the password for the account.

    If you live in North America dial 1-800-469-9269

    Good luck and have a good weekend.
  7. Geri M. Win User

    hacked account and deleted email

    Hi jill251980,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today despite of the issue that you have right now.

    As we understand your husband's account has been compromised and email was deleted. Based on the information you have shared, we recommend that you complete the recovery form and provide any information you can remember having provided on your account. However, before you start filling out the form. Please see this account issues support article that contains ways to access the account again - please read all the information available here.



    In addition, you can also check out this support article – How to Recover a Hacked or Compromised Microsoft Account.



    Please use this recovery form - Recover your account.



    Sincerely,

    .

    Xbox Forum Moderator

    Microsoft Community
  8. Georges C. Win User

    Microsoft account deleted with email

    Hello again, if even after filling out the form the account has not been recovered, unfortunately it will not be possible to recover it.
Thema:

Email account deleted

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