Elite series controller not charging

Hi Ning Heming,

sorry to hear. Please check
"Charge The Elite 2 Series" and if it fails send it back as soon as possible!!

Hope this helps and please keep us informed

Hi,

I u understand that the Series X controller will be using a USB C connector to charge the battery (same as the Elite 2 controller), so charging stations that use micro USB won't work.

Hi PsycoPyro88,

Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

Get to know your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


Use Shift with your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

https://www.reddit.com/r/xboxinsiders/wiki/ideas

I hope that this information helps you out!

Some useful information: https://support.xbox.com/en-US/xbox-one/controllers/charge-elite-series-2

Hi Nex6bot,

Thanks for reaching out to us in the forums for this question. As the Ambassadors have previously stated, the USB-C cord that comes with the Xbox Elite Wireless Controller Series 2 can be used to charge the controller, as well as connect it to your PC or
console so that you may use it in a wired capacity.

For further information concerning your Elite series 2 controller, I recommend the following support articles:

Get to know your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


Since the question has been answered and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Happy gaming!