Elite series 2 warranty extension

Discus and support Elite series 2 warranty extension in XBoX Accessibility to solve the problem; So I noticed the warranty's on the elites series 2's got extended which is great since I had issues with mine out of the box but was too lazy to send... Discussion in 'XBoX Accessibility' started by connorsandberg, Oct 24, 2020.

  1. Elite series 2 warranty extension


    So I noticed the warranty's on the elites series 2's got extended which is great since I had issues with mine out of the box but was too lazy to send it back but now i'm having an unbelievably frustrating time getting the fulfillment completed. Long story
    short I made a warranty claim, I paid the $13 extra dollars for the fast shipping I was billed for the shipping but have since had all my connected devices removed from my account (i didn't do this they were just all gone after I made the claim and it wont
    let me re-add them). Since they have all been removed I cannot check on the status of the warranty claim and its been 2 days and I still haven't gotten sent any sort of confirmation email on how or where to ship my controller for repairs. I spoke to support
    2 days ago and they re assured me that my email would be sent 24hrs ago but thats simply not been the case. Now I cant even sit in the queue to talk to support for some reason it just kicks me out every time so I literally cannot get help.

    :)
     
    connorsandberg, Oct 24, 2020
    #1
  2. Hamna.S Win User

    What is my warranty on a controller

  3. ngocphi Win User

    Warranty on controller

    Well no when you get a device back from warranty you do get an 90 day extension or the remainder of your warranty whichever us longer

    Well series controllers don't have 1 year warranty only elites do
  4. s33r Win User

    Elite series 2 controller replacement

    Warranties cover a like for like replacement if required under that warranty so as far as I know, yes, if you send an Elite series 2 in for replacement you will receive an Elite series 2 back.
  5. choppyseize Win User

    Xbox Elite Series 2 Warranty Extension - Canada

    Elite controllers come with a limited 90 day warranty like the regular ones do. You can send it in once for repair within the year though if you call support directly. I'm not aware of any extended warranty options in Canada outside of this one here
  6. XBF Amber M Win User

    Xbox Elite Series 2 Warranty Extension - Canada

    Hi Arkhira,

    Thanks for asking this question about the Elite controller Series 2 here on the forums. Sadly, if you've purchased the controller from a 3rd party business, you would have needed to add an extension to the warranty at the point of sale via their process
    as our Ambassador stated. The same could be said if purchased from the Microsoft Store.

    Regarding the warranty for the Xbox Elite controller Series 2, you should be able to

    register the controller online from the Devices service & replacement section
    of your Microsoft account using its unique serial number, just as you would a console. As with the console, this particular controller should list itself as having a full 1 year
    warranty, unlike its predecessors (which cannot be registered separately online).

    Give the registration a try online and let us know the results.

    I hope that this information helps you out!

    Let us know if you have any further questions.
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Elite series 2 warranty extension

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