Elite Series 2 turning in automatically

Discus and support Elite Series 2 turning in automatically in XBoX on Consoles to solve the problem; So I pretty much know what caused the issued. It happened when I used my phone charger to charge the controller. So know nothing happens when I try to... Discussion in 'XBoX on Consoles' started by Koh4711, May 19, 2022.

  1. Koh4711
    Koh4711 Guest

    Elite Series 2 turning in automatically


    So I pretty much know what caused the issued. It happened when I used my phone charger to charge the controller. So know nothing happens when I try to turn the controller on , it won't charge and it just turns on randomly by itself. My question is would replacing the USB port on the controller fix this or is there something else? I'm not big on understanding circuits, and parts of boards but I can tell something is definitely shorted.

    :)
     
    Koh4711, May 19, 2022
    #1
  2. JosefLBohorquez Win User

    Elite Series 2 turning in automatically

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.

    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

    I'll be happy to assist you out today.

    Hope you're doing great today Koh.

    May I know if you already try using another USB cable?

    Or connect the controller to a regular USB port (not to a power adapter) on your console or PC to see if it charges properly?
  3. JosefLBohorquez Win User

    Elite Series 2 turning in automatically

    That's odd.

    You could try reverting controller firmware if the controller is not fully discharged (for this you may need a console):

    https://answers.microsoft.com/en-us/xbox/forum/...

    But if the issue persists and you have an active warranty, the best option will be request a repair order for your controller:

    https://account.microsoft.com/devices.

    For controllers you can use this specific link too:

    https://support.xbox.com/en-US/help/hardware-ne...

    If not, I can advise you first diagnostic your controller on a third party repair center, in case that there is something else apart from USB connector
  4. Koh4711 Win User

    Elite Series 2 turning in automatically

    Yes, tried another cable, no success I did not try plugging into pc. It does not also charge on the wireless dock. When it does randomly turn on by itself, it will shut off few moments later.
  5. AL Vander-Starre Win User

    Why is my Xbox One S stuck in Firmware update mode?

    Turns out, the Xbox Elite Series 2 controller needed to be replaced.
  6. Rostom L Win User

    Xbox Elite Series 2 Controller Turns Off Automatically

    Based on your issue description, most likely it's an issue of your controller battery. I don't think it's a firmware issue since you've successfully updated its firmware already.
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Elite Series 2 turning in automatically

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