Elite series 2 repair job

Hi there! My name is Stephanie and I'm more than happy to help you out!

I'm sorry to hear that you are experiencing this on your Xbox Elite 2 controller. I know how frustrating it can be since I'm a gamer just like you.

Please contact Xbox Support for them to escalate this case to their Hardware team and also request compensation:

https://support.xbox.com/en-US

Kind regards,
Stephanie

your elite series 2 need repair...

about elite series 2, I think this has more problem....

I have 2 elite series 2, my rubber knobs on the hair trigger locks came off too.

And My 'A' button is very bad..

The elite controller series one did have a few faults but did have a good repair back up system but the stronger one is the series 2.

I don't think MS does out of warranty controller repairs on anything other than Elite Series 2s. The Elite Series 2 cost obviously depends on the country you're in, but in the UK for example, they charge £77. Here's the list of prices by country: -

https://support.xbox.com/en-us/help/hardware-network/warranty-service/getting-your-product-serviced

If it's not an Elite Series 2 you have, you'd either have to repair it yourself or get a third party repair place to do it. Replacement stick modules are really cheap, but you need pretty advanced soldering skills and the proper equipment to be able to do the job.

In some cases, you're just better off buying a new one IMO, e.g. you can get a brand new current gen Xbox controller for £39.99 from Amazon that will come with a 12 month warranty. A third party repair place will charge £20 at least, plus shipping costs both ways, and they will only guarantee their work for a short time.

lmgtfy:

https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
"The notorious Xbox Elite controller bumpers can and do fail..."

https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

"...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

here we go

https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

I tried to fill out repair order, but, as mentioned above, those are the only options i got.

Bumper IS a known issue, as you can see.

Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.