Elite series 2 issues..again.

Ballgravy121 · Apr 30, 2020

So i bought my Elite 2 controller back in December, by Jan, i was on my first replacement. fast forward to the end of March, and my RB started registering double clicks. It's now gotten pretty regular, so thought I'd request a replacement. Only to be met
with, " your warranty has expired " like...what?! it's less than 6 months old!

Has anyone managed to fix the RB button themselves? I'm absolutely gutted as i love this controller, and it wasn't cheap!

Any assistance?

:)

XBF - Hayabusa

There was a new update released, can you try updating your Elite Series 2 controller again?

I also have the Elite Series 2 controller and I do not run into these issues when using it with the PC.

Ballgravy121

Bought it from sort of like a UK catalogue, i believe it's a trusted seller, as they replaced it the first time after showing proof of purchase.

i bought the controller in December 2019. It was then sent back in Jan for a replacement.

when i contacted the catalogue when i first had issues, they said i should contact Microsoft directly, which i did, for the first replacement.

now my theory is, the controller i received back was a refurbished controller, likely an older 1 back from when they first got released. Which is not my problem, surely it's theirs for sending me an older controller?

either way, i purchased it under 6 months ago, i still have emails from the 1st replacement, i tried attaching those photos when i requested a repair/replacement this time around. But to no joy!

Ballgravy121

I've been trying daily for the past week or so. Seems that they only have people available if you're after spending money.

Eden0032

hmmm... It might just be that they're really busy with more people playing at the moment, and limited staff. I'd try again later.

Eden0032

When it comes to PDP controllers, it's best to contact the specific manufacturer of the controller. That way you'll get the best advice. I'm unsure which controller you're referring to and which screwdriver it takes.

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Elite series 2 issues..again.