Elite Series 2 analog wont react to upwards movement.

Is your controller still under warranty? If so, yes I would get it sent in as soon as possible for repair. Unfortunately, there has been many problems with the Elite Series 2 controller such as this. Best of luck.

It should be a little use, I advise you to activate the support, even because it must be under warranty, or they can guide you through some tests before using the warranty, good luck!

https://beta.support.xbox.com/

lo mas probable es que esten dañados

If you open it up and try to fix it yourself then no you cant but if you have not then yes you can

Hello, Yes you can try to contact the support, but in view of the current context, Microsoft support does not work normally. Unfortunately you have to be patient. Send them an email to keep track of your request.