Elite Series 2, 6th replacement broken out of the box!

no don't buy an elite series 2 because ive had 2 brand new elite series 2 and they where both broken out of the box

I have no problem with the standard series X and X box one pads

but my Elite Series 2 has a lot of stick issues and the tension tighten tool

thing was not in the sealed box with the new core controller

despite it being on the box it should be include, my pad replaced

the broken Black one which came with everything but broke the

next day I am hoping the Elite Series 3 is better, it would be nice

if they did a version with advanced chat audio and EQ like

one of the Branded Licenced controllers do, but hey gone off topic a bit.

Turns out, the Xbox Elite Series 2 controller needed to be replaced.

Tony,

The Elite Controllers are pretty easy to work on. I just replaced a broken bumper on my Elite Series 1. It took about 20 minutes. You can find replacement parts on Amazon easily. Many companies have their own websites if you don't want to buy from Amazon.
There are plenty of videos on Youtube how to take apart and replace what is broken. I would recommend checking out the videos first to see if you want to give it try.

Warranties cover a like for like replacement if required under that warranty so as far as I know, yes, if you send an Elite series 2 in for replacement you will receive an Elite series 2 back.