Elite controller won't scroll and left bumper not working on Xbox series x

Hi HKK,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you are having issues with your Elite controller. Have you tried connecting the affected controller via USB and see if it will work normally? You may also try to use your controller to a different device such as Windows PC to test if you will have the same issues.

As part of our initial troubleshooting, please power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

In addition, kindly make sure that you have the latest firmware updates installed:

Connect the controller directly to your console or Windows device using a USB-C cable

If the controller works properly with a cable connection, continue to the next step.

If your controller turns on when connected with a cable, try updating the controller firmware:

On a Windows PC, you can do this by installing the Xbox Accessories app from the Microsoft Store, and then connecting the controller while the app is open.

On an Xbox console, press the Xbox button to open the guide and then select Profile & system > Settings > Devices & connections > Controllers & headsets. Select “…” under the controller that you're troubleshooting to check the firmware status.

Once updated, please test again and see if a software update can fix the issue.

If you've updated the firmware, tried to connect the controller directly through USB but some buttons are still not working, we can then conclude that the issue is hardware related.

To set up a replacement order or check your controller's warranty status, go to:

https://support.xbox.com/help/hardware-network/...

Regards,

Alvaro

Greensleeves94

This works as of so far. Go to console settings, then go to system info.

Do this series of keys to reset it.

Left trigger, right trigger

X,Y

Left bumper, right bumper

X, X

Up on d-pad, down on d-pad

Hope this works

it worked!!!!!!!!!!!!!!!!

thanks a lot guys!!!!!

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"Go to System Settings and choose storage.

On your controller, press the following button sequence:

Press the left bumper.

Press the right bumper.

Press the X button.

Press the left bumper.

Press the right bumper.

Press the X button."

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My "elite" controller broke after 6 months of normal use and no abuse. The left bumper is broken and the left stick has too much play in it. Microsoft of course won't do anything because it is past its 90 day warranty. Tons of reports of broken bumpers and
yet Microsoft won't come out and admit they have a design flaw with these controllers. Profits over gamers

The Xbox Series X controllers will work on Xbox One consoles, and the Xbox One controllers (including the Elite/Elite V2) will work on Xbox Series X too.

This is a link to an external site which
confirms the backwards and forwards compatibility for controllers.