Elite Controller Warranty

DK Paqo · Dec 16, 2017

Hello,

I would like to know if my elite controller is still under warranty (purchased with the Xbox one Elite 1TB) because I have some problems with (Joysticks, trigger LB and RB, ...)

I had already sent it a while ago because I had the same worries ...

If so, can I send it back for free as I did?

If no, how much should I pay to repair it?

Thank you for your understanding!

:)

Skier7667 · Dec 16, 2017

Extended Warranty - Elite Controller

The normal warranty on the Elite Controller is 90 days. Is there an Extended Warranty for the Elite Controller, like there is of an Xbox One?

FearedNightmare · Dec 16, 2017

Elite Controller Faceplate Squeaking

Hello

Warranty periods vary per region so your controller might still have warranty. You can find information on how to service your controller right here

support.xbox.com/.../servicing-elite-controller

Smwutches · Dec 16, 2017

You would need to contact support for assistance. Contact Us | Xbox Support

andrewGiorlando

They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help

Boaz_

Hey JtK,

The Elite controller is definitely a very nice step up from the controller that comes with the console. You get a lot of opportunities for customization, and it feels great. If I understand your question correctly, you're wondering if the warranty on your
console will carry over to the Elite controller? Is it a warranty through Xbox or a third party such as Best Buy? The warranty on your Xbox will cover the Xbox and controller that came with it, but not the separately purchased Elite controller. If the warranty
is through a third party, it would be best to check with them. Hope this helps!

Boaz

dustylee15

@CrispmetalcM: You can probably check here to see warranty info
support.xbox.com/.../warranty-and-registration-faq and I cannot find a way to extend a warranty online? I have no device registered by Xbox yet.

support.xbox.com/.../servicing-elite-controller is more help too for the future about servicing the Elite controller.

brandiesel1

Is it a standard controller or an Elite controller?

If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.

Flymonkey102

They will replace/repair out of warranty controllers so long as they are not Elite controllers.

Elite Controller Warranty