Elite Controller replacement

Is it a standard controller or an Elite controller?

If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.

My day One controller was problem free until a few months ago when I dropped it hard on one of the bumpers, my fault nothing to do with the controller. Replacement new controller was a sturdier build and was working perfectly. Had to replace console
so got an Elite model with the Elite controller and I can confirm it is Elite.

They will replace/repair out of warranty controllers so long as they are not Elite controllers.

Imo using the adaptive controller in co-pilot mode would be a great replacement for the elite controller.

Set up foot pedals to replace the paddles.

Hello you can register to have your Elite Controller repaired or replaced here https://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller