Elite Controller Replacement/Request

That's not a normal sound and not all elite controllers have it, you must request a replacement

Oh, if that doesn't happen to other controllers, I don't recommend a factory reset. I suggest to request for a service or replacement for your elite controller.

Request a replacement, I have had bithr the original elite and the elite v2 thankfully I haven't had any issues, I'm sorry to hear that the controller isn't working

Hi Helmut,

Thanks for the reply containing an update. At this point, since you've fully updated your PC and the drivers, etc, tried wireless and wired connections to attempt to update the Elite controller, as well as other devices and other internet connections, the
fact that your Elite Controller will not update or accept an update likely means that there is something wrong with the controller itself and it may need either replacement or repair. If your Elite controller is in warranty, then I would recommend that you
set it up for repair or replacement. Below is a link that you can use to check the warranty and set up a replacement or repair for that:

Request an Xbox controller replacement

If you'd prefer assistance with setting up a repair/replacement, then I'd recommend that you
request a call back from Xbox Support.

I hope this helps out a bit further.

Hello @Aser Amr Gabr!

You can reset your controller to it's default settings using the accessories app via a PC. However, if you are still experiencing this overhitting issue, your controller may need to be replaced. You can request a replacement using the link below.

Use the Xbox Accessories app to configure your Xbox Elite Wireless Controller.

Request an Xbox controller replacement.