Elite controller replacement got canceled

Hello Liter Cya,

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Thank you.

My day One controller was problem free until a few months ago when I dropped it hard on one of the bumpers, my fault nothing to do with the controller. Replacement new controller was a sturdier build and was working perfectly. Had to replace console
so got an Elite model with the Elite controller and I can confirm it is Elite.

Is it a standard controller or an Elite controller?

If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.

Hello,

got a problem with elite controller.

Rubber grip goes out , also both bumpers are gone.

I bought it at september 2017 and got replaced (same problem) around april 2018.

Support at my country - Poland - dont want to send it to service since its out of warranty.

This controller was replaced by new less then 1 year ago. As we all know elites got a malfunction or a production fail.

I have to buy new elite controller ,because it fail every few months ?

I tried to make online service but it doesnt see my controller serial number - yell out to contact customer service which dont want to help at all.

They will replace/repair out of warranty controllers so long as they are not Elite controllers.