Elite controller repair issue

Discus and support Elite controller repair issue in XBoX on Consoles to solve the problem; My elite controller began having stick drift about a month after purchasing. I submitted a ticket to have this sent in and repaired but unfortunately I... Discussion in 'XBoX on Consoles' started by suddenly silent, Oct 14, 2020.

  1. Elite controller repair issue


    My elite controller began having stick drift about a month after purchasing. I submitted a ticket to have this sent in and repaired but unfortunately I was unable to get to a post office and do this within the 30 days allowed for a service repair package
    slip.

    I just went online today, planning on cancelling this order and placing a new one. I was able to cancel the order, but it appears that making a new repair order is no longer an option for me. What can I do to start this process over again. I also see that
    my warranty looks like it reset so the system likely believes that I have a new controller with a new warranty which is false.

    What can I do to fix this?

    :)
     
    suddenly silent, Oct 14, 2020
    #1
  2. L4c3rd4 Win User

    Headset stops working and controller stops responding

    I see, it's not, indeed. But Microsoft offers repair services for the Elite 2 controllers. But you have the option to take it to a repair store also, for them to analyze your controller, it might be a hardware issue indeed. :/
  3. bowski477 Win User

    Xbox Elite Controller Bumpers

    Discussion of self repair is not allowed on the forums. There is a support page for assistance with

    Elite Controller repairs
    .
  4. Leemur60 Win User

    Elite Controller

    Hi. Sorry to here you are having problems with your Elite controllers. I have had an Elite controller for over a year with no issues at all, so they aren't all bad. It still feels like new despite the hammering it gets. Good look with the repair.
  5. ♥ Jamie ♥ Win User

    elite controller

    If your controller is out of warranty you can still get it repaired, however, shipping and the repair won't be free. You can find steps on servicing your Elite Controller right here https://www.xbox.com/en-US/accessories/controllers/elite-wireless-controller
  6. FearedNightmare Win User

    Xbox Elite Controller thumbstick drift

Thema:

Elite controller repair issue

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