Elite controller please help!!!!!!

i have the elite controller series 1 and elite controller series 2 and the only thing interchangeable is the D-Pad IE:- if you want the silver one form the elite controller series 1 onto the series 2 ... the under trigers and thumbsticks are of a different
designs so will not fit .... i have just got both elite controllers out to make sure i am right in what i am saying

if this helps please up vote or mark as answered please

Hey there G23Not a BOT888,

Sorry to hear you are experiencing a drift with your Xbox One Elite controller, please click on the following support article for assistance with troubleshooting your Xbox One Elite controller.

• Troubleshooting the Elite Wireless Controller

If the issue persists then you can go through the following support page to
Request an Xbox controllerReplacement.

I hope this helps.

Sorry to hear you're having trouble with your controller. Please first try the steps at this controller troubleshooting link

https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

If the steps do not help the link will direct you to where you can claim a repair.

If this is for an Elite controller then please follow the steps at the link below to learn how to get the Elite controller serviced.

https://support.xbox.com/xbox-one/accessories/servicing-elite-controller

You can set up a repair at
https://devicesupport.microsoft.com. Please make sure that the controller is registered with the console using the S/N inside the battery case

Hi Ning Heming,

sorry to hear. Please check
"Charge The Elite 2 Series" and if it fails send it back as soon as possible!!

Hope this helps and please keep us informed

The official warranty period for "accessories" (xbox one elite wireless is under that label) is 90 days, you're correct. Controllers wear out, and that's not avoidable BUT the elite and newer models are built with the past in mind.

Please take a look at this page about troubleshooting and repairing your elite controller:

support.xbox.com/.../elite-controller-info

And if you can't get it to work after that, please go to:

support.xbox.com/.../servicing-elite-controller

And finally, if you need to get it repaired out of warranty, please see this page to order a repair or replacement and go to "replace an accessory." There will be a fee but I'm not sure of what that might cost.

devicesupport.microsoft.com/en-US