Elite Controller 2 Headphone Jack - can it be disabled?

Hi ShivaPike, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is not possible.

I recommend you contact the game developer's support and report this issue.

Please, use this link:

https://dyinglight2.support.techland.pl/support/tickets/new

I know the elite controller has a normal headphone jack that you can plug your Samsung headphones into don't think a normal controller does though

Is the xbox headset adapter the same as the pre installed headphone jack on the elite controller? Are they a different connection?

Hi Zen!

Thanks for letting us know you're experiencing an issue with your Elite controller. Based on what you've stated about your 3.5mm headphone jack not working, I would like to know if you have done the

troubleshooting steps for the Elite controller from our Xbox support page? Or rather, how you came to the conclusion (what troubleshooting you have done) that the 3.5mm jack has stopped working?

If you have already done all troubleshooting and are certain that the headphone jack is no longer working, then I recommend

setting up a repair for your Elite controller since the headphone jack is an internal part of the controller body.

Hope this helps and please let us know if you have any further questions!

Hello DavidSage3,

The Elite controller is in many ways a better than the standard controller, but from my experience the headphone jack is the same as inside the standard controller.

There is also the option to connect your headphones via Bluetooth.

I hope this answers your question.