Elite 2 controller right trigger sticking

I cannot figure this out. There is no way of contacting an actual person with Microsoft and whenever I try filling anything out with the serial number, nothing works. It won't even let me submit anything to get it fixed. Definitely never buying a controller
this expensive again. Clearly bad quality products. Surprised my Xbox one x still works honestly.

Could be a defective device. Try https://support.microsoft.com and see if they can solve this issue.

Fixed it. Since it was out of warranty, i opened it up. I found the Hall sensors. Found the "Rogue Screw" removed it. Used the Game controller tester and had the controller plugged into my computer. All I did was tap on the sensor a few times with my trusty
torx bit, voila, started working. I hope this helps others.

There have been many reports of people opening up their controllers, only to find one screw attached to the magnet. Just loose in there.

Hi Beau,

I don't think it's possible at this moment to map the right or left sticks to assign them to specific buttons. What you can do is map clicking in the right stick into press Right Trigger. But the only customization with the sticks are swapping the left and the right, or inverting the Y axis.

I don't personally own the adaptive controller, but trying these settings with the Elite Series 2 controller does not allow me to do so. If there are any more questions, please let me know.

-Hayabusa