Elite 2 Controller returned for Warranty

Well,

Let me tell you a story (sound like marcus on borderlands 2 hahah)

On 31 of May i send it from portugal a elite 2 to repair (warranty), on 10 of june the elite was delivery by UPS but never received by Microsoft, so last week, everyday i contact Microsoft to ask about the controller and today i got the email saying the controller
was arrived on Microsoft center (Germany).

So, hold you hand with them. I don't know there, but here they have 30 business day to repair and send to my house.

Hi DermotNaughton,

I understand you have sent in a controller for replacement but you have not received yet. Please respond to an email sent to you about your order to get in contact with the agent who created it. If you are unable to reach the agent, please use the
Contact Us portal to speak to an agent about any updates or expected delivery dates of your replacement.

I hope this helps.

They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help

My right bumper on my elite 2 is not registering 90% of my clicks I did not get a warranty and I got my controller a month ago online can you please help me

the only thing you can do is contact microsoft and submit a form to get a replacement. even if you didn't buy a warranty it should come with a 3 month warranty by default. although I've returned 8 elite 2 controllers since December so if you can get a refund
then I'd recommend that.

I assume you have warranty on the Elite Controller, and I would check with the store you purchased it from on how the return is handled for you to get a new controller.