Elite 2 controller randomly disconnecting today..

I got 2 of the xsx controllers.. they used to disconnect randomly on the xsx.. but it seems like its fixed now. on win10 some games are basically unplayable.. randomly flashes and disconnects.. the older xbox one controllers have no problems at all. does microsoft know of this problem.. it should be pretty widespread.

I have had the same issue with like 3 of these Controllers and the A button was messed on first controller but why can i not use my Elite series 2 that costed more then the Price of Gold on Trigger Setting 3 it wont acknowledge the triggers being clicked
only on setting 3 tightest triggers setting i mean damn i paid 230$ Canadian for this thing and had nothing but problems with it please help how do i get brand new elite series 2 triggers to actually work on setting 3 this is False Advertisement and a Lawsuit
is in order here. .... second elite 2 i had and just replaced kept randomly disconnecting also..

I am now having the same issue but with a brand new Elite Series 2 controller. However, this time when I revert the firmware I run into another issue. When playing a game, my controller will randomly disconnect and my FPS drops to 1-5 per second for a couple of seconds. Then I have to go into my bluetooth settings in order to resync the controller. I looked this issue up it seemed to be a common issue in a previous build. So now I have the choice of random disconnects or no functionality at all. That's not okay for a $200 controller. On top of everything, I only updated the elite controller because the A button kept bringing up the game bar and updating was a suggested fix. So no matter what I use, the stock firmware, the newest firmware, or an older firmware, there are issues that make the controller unusable.

I don't think the disconnecting thing has to do with todays event. It was occurring 2 days ago.

And my internet before that was fine, have restarted router and tried fixing stuff, but nothing works to stop it from disconnecting randomly.

Hey Tyler,

Sorry to hear you're having issues with your Elite 2 controller :/ Here's some questions/things you can try that might tell us more (totally understand that you probably can't try all of them):

1. Have you tried any other controllers with your Xbox and do they ever exhibit this issue (disconnecting while wireless)?
2. Does your Elite 2 controller have the same issue (disconnecting while on wireless) on other Xboxes?
3. Have you tried a hard reset on your Xbox just to rule that out?
4. Have you tried removing the batteries from the Elite 2 controller while disconnected from the cord? (like controller hard reset)
5. Have you checked to make sure the battery are seated firmly in the controller and that the back plate fits snugly?
6. Have you tried syncing your Elite 2 controller to another Xbox, and then re-syncing it back to your own Xbox?

Hopefully this will help us determine if it's your controller or Xbox that is causing the problem!