elite 2 controller has got serious stick drift

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Michael

Sorry to hear that you are experience stick drift on your controller

Xbox accessories such as controllers or remotes vary by country but on average have a 90 day warranty from the date of purchase, usually for Elite Series regular warranty is 1 year after purchase.

If you want to double check warranty status of your console or any registered device you can do it by logging in to https://account.microsoft.com/devices.

If you require service on your device or accessory you can process the service request via this link as well.

Unfortunately if your controller is out of warranty you may need to pay a repair fee :c

The problem is not just the on elite 2 controllers its a issue with all controllers that use the PDP program because i have 3 afterglow controllers that have problems with joy stick drift i also have 2 power A controllers that have problems with joy stick
drift as well and my brother has an elite 2 series controller that also has the same problem

I have two original elite controllers and one pf the new elite 2 controllers that I got my son for Christmas. They all have drift issues with the left sticks. I hd thought it would be addressed with the new version, but I guess not. Please help
make this right.

Unfortunately, stick drift seems all too common in this current generation on Xbox, on PS4, and even on Switch. I wonder if it's because so many games use the sticks at buttons as well, which is leading to extra pressure being exerted? I've lost many controllers
to stick drift, and looking at the forums and reddit, a lot of people are complaining about stick drift issues from day one with the Elite series 2. Fingers crossed that Xbox can address the issue for everybody affected by it.

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

i got mine on release and 3 months later got stick drift that is 10x worse than anything i got on my Elite 1, I thought they were meant to make the Elite 2 better, not worse! Expected so much more from a control costing £150.

:/