Elevated HDR Black Levels

Just received my Xbox One X yesterday and have found that when playing back video based HDR material, the black levels are elevated severely. I have confirmed this with an industry standard HDR calibration disc. Game based HDR material plays just fine. It
appears when playing back video based HDR material either via the Blu-ray app or other 3rd party apps (like Netflix), the Xbox One X is outputting black level at 0 instead of 64. Changing video settings does not fix it, nor does changing HDMI cables. For comparison,
HDR black level of the same material being tested playback just fine on my Xbox One S. Also, this issue is being reported by multiple users over on the AVS Forums.

I have a reference number from Xbox Chat Support, 1403750073, detailing this issue further. I hope a simple patch can be released as UHD HDR video material is a big use for the console for many people.

Thank you.

:)

 

HDR Elevated Black Levels

Just received my Xbox One X yesterday and have found that when playing back video based HDR material, the black levels are elevated severely. I have confirmed this with an industry standard HDR calibration disc. Game based HDR material plays just fine. It
appears when playing back video based HDR material either via the Blu-ray app or other 3rd party apps (like Netflix), the Xbox One X is outputting black level at 0 instead of 64. Changing video settings does not fix it, nor does changing HDMI cables. For comparison,
HDR black level of the same material being tested playback just fine on my Xbox One S. Also, this issue is being reported by multiple users over on the AVS Forums.

I have a reference number from Xbox Chat Support, 1403750073, detailing this issue further. I hope a simple patch can be released as UHD HDR video material is a big use for the console for many people.

Thank you

 

HDR Elevated Black Levels

I’m on the Omega Preview ring (omega is issued updates very soon before they hit general public and is easy for anyone to join). I received an update last night and it appears all HDR Black levels are fixed for Blu-Ray, Amazon HDR,
etc. However that pesky Netflix “always-on” HDR issue still persists, but that’s a different story. So if it hasn’t already I would think this should be pushed out to public very soon!

 

Same problem here... With my Sony Bravia x90e (KD-55XE9005).

All is checked with a green mark in the video settings of the console (4k, HDR, etc.).

The correct HDMI input is used on the TV and the enhanced feature is activated (to allow 4k and HDR)

My TV activate de HDR logo during HDR content... But for some reason all HDR contents look washed out.

It is like the console send a picture for HDR that is not processed correctly by the tv ...

The black levels and colors are far better with the HDR option deactivated in console.

I have no HDR problems with internal apps of the tv or with the PS4.

Take a look at this :

"Xbox One X als UHD Blu-ray Player: SDR besser als HDR?"

in youtube

I have the exact same problem with HDR as in the video

Moreover, in games, I see no differences with the HDR feature activated or deactivated (tested with CoD WWII and Assassin's Creed O). You should uncheck HDR (in console) and see if there is a real difference ingame...

 

I have the same issue with an XOX outputting 10bit on a Panasonic 55ez950u