Elder Scrolls Online, ESO+ Crown allowance not in my account.

L0RD SN0VV · Feb 22, 2016

i purchased eso plus on the 7th and still have not received my 1500 crowns that is included in the membership. I have already had an online chat with Microsoft to try and resolve the issue and I was told to give it a few more days, that sometimes it takes
a while to be added into my account. It has been over two weeks and still has not been added in. I called Microsoft billing today and was told to resolve the issue here. This will be the last time I attempt to fix this with Microsoft, if it is not resolved
you will lose me as a customer. This has been an issue for me ever since I have had ESO. I actually canceled ESO plus once before because Microsoft could never seem to figure out how to get me what I paid for.

:)

Ackis · Feb 22, 2016

Stolen Age of empires III CD key

ESO account? Elder Scrolls Online?

Kawaii Kitty ox · Feb 22, 2016

Something Happened On Our End. Waiting May Help.

I'm trying to buy crowns for Elder Scrolls Online & I keep getting an error telling me something happened on their end? (not sure if it's maybe Xbox, ESO itself or my Microsoft account?)

I've tried restarting my Xbox & my WiFi but to little to no avail.

I still get the same message.

Mister Beep · Feb 22, 2016

Hey L0RD SN0VV,

Sincere apologies for any frustration that this has caused, but since this is a public forum, we cannot assist with billing/account related issues. In order to receive assistance for this, you'll want to contact our phone support team again to resolve.

Please let us know if you're refereed back here after contacting the phone support team. If you are, please private message me your reference number so we can look into it.

Mister Beep

Hey L0RD SN0VV,

Sincere apologies for any frustration that this has caused, but since this is a public forum, we cannot assist with billing/account related issues. In order to receive assistance for this, you'll want to contact our phone support team again to resolve.

Please let us know if you're refereed back here after contacting the phone support team. If you are, please private message me your reference number so we can look into it.

Ackis

ESO account? Elder Scrolls Online?

Randver

@Fuel

Azrael was answering my question. Here is the answer to yours, this is the email they send if you have a PC account and buy the game for the console linked to that account.

Thank you for purchasing The Elder Scrolls® Online: Tamriel Unlimited™ for Console with account copy.

Your account will be copied from PC/Mac to console on June 1, 2015, at 10AM EDT. Shortly after your account is copied from PC/Mac to the console of your choice, you will receive your digital game code for The Elder Scrolls Online: Tamriel Unlimited.

In preparation for this transfer, please take note of the following:

This is an account copy. Once the copy is complete, your PC characters as well as your console characters will not share any items or progression. They will exist independently of one another.

All entitlements will carry over, including Imperial Edition and Explorer's Pack benefits.

ESO Plus membership status will not carry over. You will need to re-enroll in ESO Plus on your console.

Crowns will not transfer from PC/Mac to console. Any crowns left in your Crown Balance will remain on your PC character. Any items purchased with crowns will transfer to the console version.

Besides crowns, the following will also not transfer: Mail, Guilds, Guild Banks, Friends List, Ignore List, Leaderboards, and Campaign Status.

Upon completion of the account copy, The Elder Scrolls Online: Tamriel Unlimited Customer Support team will be unable to restore any characters or items that may have been deleted from the PC/Mac account prior to the transfer.

If you have any questions about The Elder Scrolls Online: Tamriel Unlimited for Console with account copy, please visit help.elderscrollsonline.com

An Old Freak

Not shareable.

https://help.elderscrollsonline.com/app/answers/detail/a_id/38977

"IF I PURCHASE THE ELDER SCROLLS ONLINE: MORROWIND ON ONE ESO ACCOUNT, WILL ALL MY ACCOUNTS ON MY CONSOLE HAVE ACCESS TO THE CONTENT?
Updated 06/06/2017 09:53 AM Published 06/06/2017 09:49 AM
While multiple players can use the same copy of The Elder Scrolls Online on the same console, chapters, such as ESO: Morrowind, apply to individual accounts rather than to the console itself. You will need to purchase your own unique copy of The Elder Scrolls
Online: Morrowind for each individual account."

An Old Freak

Not shareable.

https://help.elderscrollsonline.com/app/answers/detail/a_id/38977

"IF I PURCHASE THE ELDER SCROLLS ONLINE: MORROWIND ON ONE ESO ACCOUNT, WILL ALL MY ACCOUNTS ON MY CONSOLE HAVE ACCESS TO THE CONTENT?
Updated 06/06/2017 09:53 AM Published 06/06/2017 09:49 AM
While multiple players can use the same copy of The Elder Scrolls Online on the same console, chapters, such as ESO: Morrowind, apply to individual accounts rather than to the console itself. You will need to purchase your own unique copy of The Elder Scrolls
Online: Morrowind for each individual account."

Elder Scrolls Online, ESO+ Crown allowance not in my account.