EE spend limit on Xbox?

Discus and support EE spend limit on Xbox? in XBoX on Consoles to solve the problem; Hello, Ive been trying to pre-order a game using the bill to phone bill account optuon but it seems like you cant buy or order anything for more than... Discussion in 'XBoX on Consoles' started by Citizen Cyanide, Nov 3, 2020.

  1. EE spend limit on Xbox?


    Hello,

    Ive been trying to pre-order a game using the bill to phone bill account optuon but it seems like you cant buy or order anything for more than £40

    Ive contacted EE and theyve said they dont have a limit nor is there anything on my account to limit the spend amount.

    Is there a way to raise the limit on xbox so i can pre-order games?

    :)
     
    Citizen Cyanide, Nov 3, 2020
    #1
  2. kyle_m4496 Win User

    Is there a limit when using charge to bill on EE?

    The limit is not on the Microsoft Store. As explained above, EE has a limit of £40 per purchase. This limit is not specific to your EE account and it can't be changed or removed, it applies to all purchases made using EE's Charge to Bill feature.

    For more information about Charge to Bill, contact EE's customer service.

    Thanks,
    Kyle
  3. kyle_m4496 Win User

    Is there a limit when using charge to bill on EE?

  4. kyle_m4496 Win User

    Is there a limit when using charge to bill on EE?

    Customer service is technically right that there is no limit or spend cap on your account, but they failed to mention the premium rate limit that applies to all accounts regardless of your spend cap.

    This page also mentions the £40 limit: https://ee.co.uk/help/billing-payments/payment-methods/Premium-Rate-Services-and-PSD2

    If you point them to the EE support page I linked above (and the other page in my initial response), I'm sure they could clarify this further. It not only applies to Charge to Bill purchases, but premium charges for calls and messages too.

    I hope that I was able to assist you with your query and provide a satisfactory answer. Please reach back to us if you have further questions.

    Regards,
    Kyle
  5. Chambers Danny Win User

    Is there a limit when using charge to bill on EE?

    Thanks for the quick reply Kyle.

    I have contacted EE and they say that I have no limit on my account.

    They suggest the limit maybe on the Microsoft store.

    So far, I am none the wiser lol
  6. ShackledFlea192 Win User

    Daily spending limit?

    Giving billing info worked for me
Thema:

EE spend limit on Xbox?

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