Edge Browser Reward Points Issue

Hey Victor,

this location problem happens from time to time.

I (germany) had it about 3 years ago.

But I hope you know that the app is not the only way to earn points. You can use the Edge browser of your console to earn daily points at the Rewards site.

At the bottom of the Rewards site you'll find a link to contact the Rewards support. Tell them about the location issue with your app.

I was trying to redeem them on my Win10 PC through the Edge browser.

I tried another browser (Chrome) but same problem occurred with redeeming and trying to contact tech support.

I then went to my Xbox 1 S and used the Rewards app there and was able to redeem my points.

No thank you.

Also, maybe the rewards program is more robust in some countries but at least to me earning points seems so painfully slow that it's just not even worth it to try. Especially if I'm forced to use the Edge browser or Bing.

Hi AP4RK. My name is Kyle and I'm an independent advisor.

This forum only provides technical support for Xbox devices and services. Providing support for Rewards requires access to personally identifiable information which we are unable to process on this forum.

You should contact the MS Rewards team, that way the correct support can help you: https://rewards.bing.com/support.

Thanks,
Kyle

Hi Marcus! I'm more than happy to help you!

You might need to double-check your rewards points and check if you have enough points to redeem a 10 gift card using the link below:

https://rewards.bing.com/redeem/?form=dash_2

If you have confirmed that you have sufficient reward points but are still unable to redeem the gift card, kindly try to perform the following workarounds:

- Clearing the cache and cookies of your browser.

To clear your browser cache and cookies in Microsoft Edge, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del. You can also type "edge://settings/clearbrowserdata" in your address bar to access this function.

- Changing browsers. (Google Chrome, Safari, Firefox)
- Disabling extensions / going incognito or in-private browsing.
- Disconnect from the VPN or Proxy server.

Then try to redeem the gift card again on the rewards shop.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl