Edgar Azevedo

Have you tried another browser ? I have just been there using Safari and MS Edge browsers.

Hey Edgar.

Thank you for reaching out to the forum. You can submit a request for a case review of your ban here: enforcement.xbox.com.

Hi EdgarsGaubis,

Thanks for reaching out to us in the forums for this issue in recovering your Gamertag. If you're unable to recall the email address you've used to log into that particular profile, then you can give the
Lost Account Solutiona try and it will walk you through the steps to get
it back.

Give this a try and let us know the results.

I hope that this helps you out!

.

Lost your account or forgot your password?

this link will guide you through the process of recovering your account

https://support.microsoft.com/en-us/help/17875/microsoft-account-recover

hope this helps