ecran noir (Mod Translation: Black screen )

MaxenceMuller · Oct 14, 2018

Depuis ce matin ma console s'allume reste sur l'ecran vert puis il devient tout noir , je ne peux rien faire , je ne peux plus jouer ni me connecter mon compte live

Au secours

(Mod Translation)

Since this morning my console lights up remains on the green screen then it becomes All black, I can not do anything, I can no longer play nor connect to my live account to help

:)

sabish77 · Oct 14, 2018

Ecran noir TDU2

Bonjour

J'ai acheter sur le live hier TDU2 et des que je lance le jeux je me retrouve avec ecran noir

Je l'ai re télecharger mais rien a faire

Que faire ?

Merci

[Translation:

Hello
I buy on live
yesterday TDU2 and I run
the game I end up with black
screen
I have re download
but nothing to do
What to do?
Thank you]

MisterFizzle · Oct 14, 2018

Ecran noir TDU2

Hey there sabish,

Sorry to hear you're having an issue with TDU2.

Are you having this same issue with any other games or is it just TDU2?

If all your games are doing this, I would check our our
Screen Freeze Solution

If it is just TDU2, you can check the
Screen Freeze solution, but I would also recommend you try the following:

Delete the game

From Xbox Home, go to settings, and then select System.

Select Storage.

Select the storage device that contains the content you want to copy, move, or delete:

Hard Drive: Your console’s hard drive.

Cloud Saved Games: Storage space on our Xbox LIVE servers. For more information, see Store your saved games in the cloud.

USB Storage Device: A USB storage device, such as a USB flash drive plugged into your console. To learn more about USB flash drives, see USB flash
drive support for Xbox 360.

Memory Unit: A memory unit plugged into your original Xbox 360 console.

Select the type of content that you want to copy, move, or delete:

Select Copy, Move, or Delete.

If you're deleting content: Click Yes to confirm the deletion.

Clear your system cache - 3 times

Turn off your system

Turn on your system

Redownload the game

Let us know how that goes and we'll work from there. Happy gaming!

XBF George L · Oct 14, 2018

Hello

If you're stuck on a black screen and are unable to get it to transition (wait at least 10 minutes on the black screen and see if it transitions) into your dashboard you may have to reset the console to factory defaults by accessing the "Troubleshooting
screen."

Depending on how recently your Xbox One console was last updated, you may be able to perform a Factory Reset using the Xbox Startup Troubleshooter. To see if this option is available on your console, follow these steps:

Unplug the network cable if you're using a wired network connection.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds, and then plug the power cord back in.

Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. You can release the
BIND and EJECT buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter, if available:

[table][tr][td][td][/td][/tr][/table]

XBF George L

Hello

If you're stuck on a black screen and are unable to get it to transition (wait at least 10 minutes on the black screen and see if it transitions) into your dashboard you may have to reset the console to factory defaults by accessing the "Troubleshooting
screen."

Depending on how recently your Xbox One console was last updated, you may be able to perform a Factory Reset using the Xbox Startup Troubleshooter. To see if this option is available on your console, follow these steps:

Unplug the network cable if you're using a wired network connection.
Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Wait 30 seconds, and then plug the power cord back in.
Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.
Continue holding the BIND and EJECT buttons for 10-15 seconds.
Listen for two “power-up” tones a couple of seconds apart. You can release the
BIND and EJECT buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter, if available:

[table][tr][td][td] [IMG]

[/td][/tr][/table]

XBF Brad A

Hi Michele,

Thanks for reaching out to the forums. S9orry for the inconvenience you are experiencing with your console. We suggest trying all the steps on the

guide for blank/black screen. Let us know if need further help.

Thanks,

Brad

XBF Ezra G

Hello LaurentGosselin1,

Thank you for your post. I understand you are experiencing an issue with your Xbox One not displaying to your TV/monitor. To troubleshoot this, please try following the steps on this page:

Troubleshoot a blank TV screen or monitor.

I hope this helps!

XBF Brad A

Hello BTW,

Thanks for coming to the forums. Do you have an issue with
blank/black screen or are you able to see the screen and not access settings on the console? If it is the settings we recommend a

soft factory reset.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Wait 30 seconds, and then plug the power cord back in.
Press and hold the BIND button (located below the Xbox button on the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.
Note The Xbox One S All-Digital Edition does not have an EJECT button. You can bring up the Xbox Startup Troubleshooter on this console by holding only the BIND button (steps 3 & 4) and then pressing the Xbox button .
Continue holding the BIND and EJECT buttons for 10-15 seconds.
Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.
The console should power up and take you directly to the Xbox Startup Troubleshooter.
Once the troubleshooter is up then select reset console and keep games and apps.

Thanks,

Brad

Christophecauden

non voyant rouge fixe et écran noir a la télé

[Translation-blind red fixed and black screen has TV ]

ecran noir (Mod Translation: Black screen )