Ebon flintlock mixpot

Ive contacted mixer, microsoft and Sea of thieves support about this and they are not helping me at all. I watched the stream at 2000 viewers and i dont have it after the week, they kept telling me to post here so HERE I AM posting on this. I got photo
proof of everything, the viewers, time, date, and my account. im not waiting another week for them to "investigate" it cause how is that going to get me the skin? someone seriously help me please.

:)