EA Play won’t install games

FLUBINATOR2000 · Mar 19, 2021

So I thought it would be cool to play Battlefield or PvZ with EA play and the xbox pc game pass, so i installed EA desktop to do so.
However when I press the download button for any game nothing happens, and when trying to do so in xbox it just says an error that i can’t seem to find anywhere.

Any hints on how to solve this? I am aware thoigh that it is in Beta (I think) so it would be understandable if its just a wacky glitch :/

:)

McKack

This is unfortunately not a solution to the problem. It bypasses the problem.

HeavyStorm

I was getting a similar issue where the game would begin installation and before it downloaded anything it would error out. It took me some while to guess what was going on...

My Microsoft account has multiple aliases. A time ago I changed the primary alias from what I used all my life to another one - and this causes all sort of problems with Microsoft products (I've had the same issue with Visual Studio in the past).

If that's your case, try to change back to what used to be your primary alias when you first subscribe to X-Box.

P.S.: I had one other symptom which helped me diagnose - the xbox app was displaying the login box all the time while loading panels in the game browser. The windows would appear and after a little while just disappear (probably because I was already logged in but it needed to keep sending my info to the server and get new tokens).

Dio Xavyer

Welcome to the Microsoft Community

Hello everyone! Here in Brazil the service started working tonight and demanded the following:

1. Download the EA Desktop application and register at Ea Play:

https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EADesktopInstaller.exe

2. After installing EA Desktop, enter your EA Play email and password credentials

3. Now open the XBOX App -> Game Pass -> Games -> Section a game from EA Play

4. You will be directed to EA Desktop to authorize the integration of EA Play and GamePass services -> Agree and ok.

5. Return to the Xbox app and click "Download" the desired game.

6. Here the app reports the error 0xa3e903ed in all games.

7. The solution was to open EA Desktop and select the desired game and click on download, it worked well this way.

Let us know about the result.

hakanbaltacı

Thanks for answer. You Solved my problem.

AlexLevoy

I tried again a few hours ago and after selecting install in the Xbox app, My BF4 download immediately started in the EA desktop app. It seems like there was just a weird glitch with Xbox and EA comunicating. I would try restarting both apps and maybe your computer and see what happens, it might just need to implement a new patch or something.

EA Play won’t install games