EA Play launching issues

Discus and support EA Play launching issues in XBoX Games and Apps to solve the problem; Hello, I recently joined the xbox community with Game Pass PC and tried downloading an EA game since it comes with EA Play. Downloaded a game, which... Discussion in 'XBoX Games and Apps' started by sungscrew, Aug 12, 2021.

  1. sungscrew
    sungscrew Guest

    EA Play launching issues


    Hello,

    I recently joined the xbox community with Game Pass PC and tried downloading an EA game since it comes with EA Play.

    Downloaded a game, which took forever via EA Desktop, and when I tried to launch it, the game doesn't load.

    It looks like it's about to, then just stops and returns back to desktop.

    I can only search answers to my issue thru the EA app, which doesn't really provide any answers.

    I think Microsoft needs to figure out a way to allow EA games to just download and launch thru the Xbox app.

    That EA launcher is a mess and based on a quick google search, it's been an ongoing problem.

    Why boast Game Pass has EA's library if we can't even launch the game?

    Does the console go thru something similar with EA downloads?

    :)
     
    sungscrew, Aug 12, 2021
    #1
  2. Rostom L Win User

    How can I connect to EA servers and play online game?

    Hi Mehmet!

    Sorry to hear about the issue. Based on the error message, it's possible that the issue is from EA's side or their server.

    To isolate the issue, could you please run or launch a game that's not from EA if you're able to play online just fine?
  3. Obsessive Power Win User

    Starting XBOX app on PC will automatically start the EA app as well

    Hi,

    EA games have to be launched directly via the EA in order to play them. If you launch them on the Xbox App, the EA app will need to run as well to launch the game. This is standard practice with PC launchers.

    For example I own Mass Effect purchased via Steam. But, even if I launch it with Steam, it still loads the EA app. In which case I just launch it from the EA app instead.
  4. CAMMofTHRONES Win User

    Attempting connection

    EA has always had issues 100% of the time with their games on launch day. Hopefully the issues get resolved. But don't blame anyone other than EA. They have a 100% fail rate at launch. Always have.
  5. persephonehades Win User

    Unknown Available Drive with XBox App on PC

    My already installed games do not work! I can safely play any EA Play games tho as that is launched through their own launcher! And hopefully Microsoft has an answer to this issue!
  6. TheMarkPutnam Win User

    Your XBox and EA Accounts Don't Match" - Hacked Account, or EA/MS Scam?

    Thank you. This fixed the issue with account linking. I appreciate the reply.

    Now, of course, a new problem has presented itself in that the game will not launch. I click the "Play" button on the game's thumbnail in the XBox app, it launches EA Desktop, and then EA Desktop informs me the game will not launch. A button is presented that says, "Get The Game." When I click on that, it takes me to a 404 error.

    This is all just a bait and switch, I guess. Microsoft and EA get your money and don't give you any games. It's a shame they can get away with it.
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EA Play launching issues

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