EA account linking with Xbox account issue

Hello @jean-michelgagnon1! I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend checking the link below as it contains some information about linking your EA account with your Xbox account.

EA Play with Xbox Game Pass FAQ | Xbox Support.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

For such cases, it would be best to get in touch with the EA support to check from their end Contact EA

If the account is not linked to an EA account you can create another EA account and link your Xbox account with it.

N.B. please dont lock this thread yet like the other one with "any issues linking your xbox account with ea will have to be dealt with via ea support as microsoft dont have access to ea accounts."

The linking to enable EA Play with Game Pass is the joint responsibility of MS and EA and only works properly when newly initiated from the xbox app. Despite this feature being months late it's flaky and doesnt allow for a previous account linking for example.

I'm not positive, but this sounds like an EA issue, not an Xbox issue. It sounds like EA is still registering the account as linked even though it isn't.