EA Access Subscription

Discus and support EA Access Subscription in XBoX Games and Apps to solve the problem; Hi, I think thios is the right area but I'm not sure. I have a couple of queries but the main issue relates to EA Access. It says that I am currently... Discussion in 'XBoX Games and Apps' started by JPritchy, Sep 7, 2014.

  1. JPritchy
    JPritchy Guest

    EA Access Subscription


    Hi,

    I think thios is the right area but I'm not sure. I have a couple of queries but the main issue relates to EA Access.

    It says that I am currently a subscribe and it shows up on my billing page for Microsoft. However under transactions it shows that I have paid £19.99 but had it refunded. I am unable to resubscribe as it thinks that I am a subscriber but my Xbox one says
    that i am Inactive?

    Secondly - I try to contact Microsoft via their web chat but it keeps telling me that the information I have entered is incorrect and wont let me click "Start chat" although I cant enter information its all entered for me?

    Any assistance or ideas would be appreciated.

    :)
     
    JPritchy, Sep 7, 2014
    #1
  2. heavensdevil
    heavensdevil Guest
    Anyone here is in EA Access beta?

    Personally, I don't like the idea too since it's a separate subscription on top of Gold. Which means I'll have to pay two subscription fees if I were to opt into EA Access. Although, this doesn't require you to have Gold to use EA Access but Gold is still needed for multiplayer which is the majority of EA games.
     
    heavensdevil, Sep 7, 2014
    #2
  3. Fuhgeddit
    Fuhgeddit Guest
    Dragon Age: Inquisition in the EA Vault

    You have to have the subscription for you to play them
     
    Fuhgeddit, Sep 7, 2014
    #3
  4. onyxishere
    onyxishere Guest

    EA Access Subscription

    That is odd. Can you check commerce.microsoft.com to see if the refund is listed on there? Also, you would need to discuss billing issues with phone support directly instead of chat.

    Finally, be prepared to need to contact EA if phone support cannot help with this issue.
     
    onyxishere, Sep 7, 2014
    #4
  5. StuartATrueRed Win User

    What does the fifa 20 with ea access mean

    EA Access is a subscription by EA which gives you access to over 40 games to play, and trials of the latest EA Games. If you have EA Access, then you can purchase FIFA 20 at a discount price due to having the subscription.

    For more info on EA Access, have a look here
    https://www.ea.com/ea-access
  6. DrifterX22 Win User

    AE Acsess

    AE or is it EA for electronic arts? if it is EA access that is a subscription handled by Electronic Arts.

    EA access
  7. steeledwand7664 Win User

    Battlefield 4?

    Do you have EA Access subscription it is in the Vault for EA access?
  8. SingCongButas25 Win User

    EA Access Subscription: Inactive... But still have 11 months of service left

    Hi JimboJambo86!

    onyx62is is right. The free trial offer to play fifa 16 have already ended months ago. But if you have an EA access subscription. You could download the and play the game by going to the EA vault through the EA access app. But you need to have an active
    EA subscription. If you said that you have an inactive EA subscription.

    I would suggest contacting chat support so they could check and confirm if your EA access subscription is still active or temporarily suspended(maybe due to billing issues). EA support have nothing to do with EA subscription. They will just direct you back
    to contact Xbox Support. All subscriptions are handled by Xbox support. Unless the subscription is bought through a third party website.
  9. Onyx Is Here Win User

    a subscription to EA Access

    Sorry to hear it. What you'll need to do is log in to
    https://account.microsoft.com     and make sure you have an active payment method attached to your account (credit card or paypal) and that you do not have any overdue amounts owing. If you do have an overdue amount then it will need to be paid off before
    you can add or purchase any new content on your account.
Thema:

EA Access Subscription

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