EA access subscription payment issue

Discus and support EA access subscription payment issue in XBoX Sales and Promo to solve the problem; Signed up for EA access subscription today 4/22/2018 for$4.99 and was billed $5.64 for service from April 23 to may 4 that's only 12 days for full... Discussion in 'XBoX Sales and Promo' started by OG82Tippicalguy, Apr 22, 2018.

  1. OG82Tippicalguy
    OG82Tippicalguy Guest

    EA access subscription payment issue


    Signed up for EA access subscription today

    4/22/2018 for$4.99 and was billed $5.64 for service from April 23 to may 4 that's only 12 days for full price.

    **** , I was going to buy the year subscription for$29.99 but now I'm really just thinking about cancelling all my accounts.

    :)
     
    OG82Tippicalguy, Apr 22, 2018
    #1
  2. Shady95
    Shady95 Guest
    Xbox Live Gold Subscription Issue

    I can see here it says my payment option with that subscription is not valid, which is odd since I've been buying Gold with it since I got my XB1, furthermore, I have a recurring EA Access subscription with that exact card.
     
    Shady95, Apr 22, 2018
    #2
  3. L Francis 4 L
    L Francis 4 L Guest
    Xbox EA Access Issue - Glitch?

    You would have kept EA Access until the end of the subscription even though you turned reoccurring payments off.
     
    L Francis 4 L, Apr 22, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    EA access subscription payment issue

    Hey there,

    For billing related issues, be sure to reach out to our chat support team through our
    Contact Us page for further assistance. Thanks!
     
    Mister Beep, Apr 23, 2018
    #4
  5. Mister Beep Win User

    EA access subscription payment issue

    Hey there,

    For billing related issues, be sure to reach out to our chat support team through our
    Contact Us page for further assistance. Thanks!
  6. XBF Brad A Win User

    EA access almaya çalışırken telefonla alım yapamıyorum [Translation-I can't make phone calls while trying to get EA access]

    Hi Fellow gamer,

    Thanks for the update on your issue purchasing EA access. If all other forms of payment except your phone are showing, then it isn't available to use for the subscription. You can try a different method of payment such as a credit/debit card
    or maybe a paypal account. You can view the
    EA help page     and at the bottom it has contact us. As phone payments is relatively new it may not be available to pay for subscription as of yet.

    Thanks,

    Brad
  7. Kraths Win User

    Why does MS ask for a backup account for gold membership.

    Microsoft ask for a secondary method of payment to insure that the subscription (Gamepass, EA Access, Gold memberships, etc) will continue once the gift is expended. As for accounts, I have yet to run into such issues.
  8. Smwutches Win User

    N/A

    Since that's a charge for a game, it's not a recurring payment. You would only have a recurring payment if you purchase a subscription for gold, game pass, EA Access.
  9. StuartATrueRed Win User

    ea accses

    If you do not want EA Access anymore, you should be able to cancel it on
    account.microsoft.com     then select services and subscriptions, and under EA Access select payment & billing, then select cancel.
Thema:

EA access subscription payment issue

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