EA Access subscription not given to principal xbox user

to whom it may concern:

I have suscribe to ea access with another account on my xbox than the actual principal one. That account does not own an xbox as it was created for people passing by.

Problem is since it does not have a principal account of his own, it is not sharing its ea access subscription as it should with the main account.

I was wondering if it was possible to swap ea access subscription between accounts. If so i would send u the details in a later post.

Thx for your help

Sincerely

:)

 

Free Gaming Event

Hi,

just to be sure, the EA Access vault is something that requires people on the Xbox One to have an EA Access subscription, so it's not Free.

 

Why do I need ea access

EA Access is just a subscription service from EA to give discounts when buying their games or to allow you to play some of their games for free. It's not a requirement to own.

 

You would have to try contacting support and speak to billing about cancelling the subscription so you can purchase it on the correct account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support