EA Access subscription is brand now, displayed with end date 2017 and state ...

Discus and support EA Access subscription is brand now, displayed with end date 2017 and state ... in XBoX on Consoles to solve the problem; I'm not amused, why is my brand new EA Access already inactive after just one day? Help in EA says to ask the guys from XBOX. Has anybody a solution... Discussion in 'XBoX on Consoles' started by Fionessa, Jun 4, 2016.

  1. Fionessa
    Fionessa Guest

    EA Access subscription is brand now, displayed with end date 2017 and state ...


    I'm not amused, why is my brand new EA Access already inactive after just one day? Help in EA says to ask the guys from XBOX. Has anybody a solution for this?

    Thanks!

    :)
     
    Fionessa, Jun 4, 2016
    #1
  2. EA access free month subscription did not stack up, but it cancelled the ongoing subscription

    Hello,

    I had an active subscription to EA access until September 2017. Earlier this month, I bought an EA game and I got a promo code for a free month of EA access.

    When redeeming the code, the free month did not stack up to the previous subscription. Instead, the ongoing subscription (active until September 2017) was automatically cancelled - now I only have 1 month of EA access.

    Is this normal? How would I go about getting the subscription which I paid for back?

    I tried chatting with Xbox support but for some strange reason I cannot edit the "First name" and "Last name" fields in the form, and with those fields being blank I cannot submit any question. I don't know why those fields are empty, as I have a first name
    and last name set into my account.

    Thank you!
     
    thebottomturtle, Jun 4, 2016
    #2
  3. Hurbster
    Hurbster Guest
    EA Access saying inactive.

    Also, when I check my subscriptions it says 'EA Access 1 year Membership' renews on 6/27/2017
     
    Hurbster, Jun 4, 2016
    #3
  4. causeforconcern Win User

    RENEW GOLD FOR A BUCK AND UNLOCK A FREE YEAR OF EA ACCESS WHEN YOU STAY GOLD UNTIL SEPTEMBER

    Hi. I see the deal on my dashboard again. No option for $1, but I'm thinking of just buying a 12 month subscription online and then redeeming it through the promotion. Although I bought EA Access yesterday, maybe redeeming an XBL membership through that
    promotion will prolong my EA Access membership? Instead of ending 12/31/16, maybe it'll end September 2017? (assuming this promotion starts giving me a free year of EA Access in September)
  5. Hurbster Win User

    EA Access saying inactive.

    Also, when I check my subscriptions it says 'EA Access 1 year Membership' renews on 6/27/2017
  6. BroHammersley Win User

    No access to the EA Access app

    When you navigate to Settings > Payment & billing > Subscriptions, what does your the EA Access subscription there indicate about the status? Where did you see the yearly subscription indication that it runs out in Feb 2017?

    Thanks!

    ~Hammer
  7. TobyHoover Win User

    FIFA 17 pre order early acces code.

    Hello as per EA the Pre Order bonus is as fallows:
    www.easports.com/.../fifa-17-pre-order-offers


    Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

    Your not getting FIFA A month early, your getting free access to EA Access for a month.

    EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

    You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

    2017. For more info contact EA Support: https://help.ea.com/en/
  8. XBF Javier R Win User

    EA Access Hub

    Hello Tolgahan,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns the EA Access Hub on your Windows 10 PC.

    The EA Access subscription is only available to Xbox One and PS4 users, as stated through the official
    EA Website. If the app were to sign you in, it would only display games available to you, but it would not serve as a hub for downloading said games. The subscription
    available to PC users is the Origin Access subscription where it not only lets you purchase games at a discounted rate, it will also allow
    you to download those games directly onto your PC.

    As you are playing on PC, we would like to suggest getting a refund by submitting a refund request through our
    Refund Request Webform for that recently purchased EA Access subscription.

    Best wishes!
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